Assistant Property Manager I - Twentynine Palms, CA

VetJobs•Twentynine Palms, CA
•$24 - $26•Onsite

About The Position

Liberty Military Housing is seeking an Assistant Property Manager I to manage day-to-day bookkeeping operations and assist with supervision of on-site personnel. The role requires effective customer service, efficient work, and delivery of exemplary service in accordance with the company’s customer satisfaction standards. The position is based in Twentynine Palms, California, and is described as on-site.

Requirements

  • At least 2 years of residential property management or administrative/bookkeeping experience.
  • Working knowledge of personal computers, keyboards, internet searches, email correspondence, math, and Microsoft Office, including Word and Excel.
  • Obtain Fair Housing certification within 2 weeks of employment if not already certified.
  • Communicate and interact effectively with management, military partners, coworkers, vendors, and residents, including exchanging information and giving and receiving work direction.
  • Strong customer service and interpersonal skills.
  • Ability to multitask, prioritize, and complete assigned duties to meet operational objectives.
  • Positive and professional demeanor in all interactions.
  • Valid driver's license and ability to operate a company or personal vehicle or electrical cart.
  • Availability for a flexible schedule, including weekends, off-hours, and emergencies as required.
  • Ability to travel to other regional locations for work, training, meetings, and other work-related activities.

Nice To Haves

  • Experience with software applications such as Yardi and Payscan.

Responsibilities

  • Handle community bookkeeping, including bills, purchase orders, change orders, accounts payable and receivable, delinquencies, collections, and invoicing.
  • Assist the District Manager with the community budget and achievement of operational and financial goals.
  • Assist with training, coaching, and supervision of office staff.
  • Collect outstanding rents and prepare and send delinquency and balance-due letters to residents.
  • Maintain accurate bookkeeping records; adjust ledgers, prepare and reconcile delinquency reports, verify and adjust BAH, and submit write-off packages.
  • Communicate with vendors and contractors about billing and invoicing.
  • Promote positive resident relations by responding to resident concerns and requests in a timely manner.
  • Assist and mentor Customer Service Representatives and other office staff with duties and resident relations.
  • Perform general office duties, including answering phones, filing, and completing special projects and assignments as needed.
  • Perform administrative and computer tasks, send email communications, and enter information into company software and systems, including Payscan and Yardi.
  • Compose and distribute correspondence and notices, including rent collection notices, violation notices, reminders, and community event notices.
  • Participate in property walks and inspections of grounds, common areas, parking lots, community rooms, make-readies, and quality control to ensure the community meets company standards.
  • Attend department or regional meetings, seminars, and work-related events.
  • Operate a company or personal vehicle to travel to various work locations.

Benefits

  • Platinum-level medical, dental, and vision coverage with affordable premiums.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) retirement plan with company match.
  • Education reimbursement up to $5,250 per year.
  • Paid time off, including vacation, sick time, and 11 paid holidays.
  • Wellness benefits, including free gym access and additional wellness programs.
  • Quarterly and monthly bonus incentives.
  • Career growth opportunities and hands-on training.
  • Life and AD&D insurance.
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