Assistant Property Manager I

Liberty Military Housing•Twentynine Palms, CA

5d•$24 - $26

About The Position

Liberty Military Housing is seeking an Assistant Property Manager to manage day-to-day bookkeeping operations and assist with supervising on-site personnel. The role requires effective customer service and the ability to work efficiently while delivering exemplary service in accordance with the company’s customer satisfaction standards. The Assistant Property Manager supports community operations, financial goals, resident relations, and office administration, and may travel to other locations for work-related activities.

Requirements

At least 2 years of residential property management or administrative/bookkeeping experience.
Working knowledge of personal computers, keyboards, internet search, email correspondence, and math.
Fair Housing certification; if not certified, obtain certification within 2 weeks of employment.
Effective communication and interaction skills to exchange information and give and receive work direction with management, military partners, coworkers, vendors, and residents.
Strong customer service and interpersonal skills.
Ability to multitask, prioritize, and complete assigned duties to achieve operational objectives.
Positive and professional demeanor in all interactions.
Valid driver's license.
Ability to operate a company or personal vehicle or electric cart.
Availability for a flexible schedule, including weekends, off-hours, and emergencies as required.
Ability to travel to other regional locations for work-related activities.

Nice To Haves

Proficiency in Microsoft Office, including Word and Excel.
Experience with software applications such as Yardi and Payscan.

Responsibilities

Manage community bookkeeping, including paying bills, creating and receiving purchase orders and change orders, processing accounts payable and receivable, delinquencies, collections, and invoicing.
Assist the District Manager with the community budget and achievement of operational and financial goals.
Assist with training, coaching, and supervising office staff.
Collect outstanding rents and prepare and send delinquency and balance-due letters to residents.
Maintain accurate bookkeeping records; adjust ledgers; prepare and reconcile delinquency reports; verify and adjust BAH; and submit write-off packages.
Communicate with vendors and contractors about billing and invoicing.
Promote positive resident relations by responding to resident concerns and requests in a timely manner.
Assist and mentor Customer Service Representatives and other office staff with duties and resident relations.
Perform general office duties, including answering phones, filing, and completing special projects and assignments as needed.
Perform administrative and computer tasks, including email communications and entering information into company software and information systems such as Payscan and Yardi.
Compose and distribute correspondence and notices, including rent collection, violation, reminder, and community event notices.
Participate in property walks and inspections of grounds, common areas, parking lots, community rooms, make-readies, and quality control to ensure the community meets company standards.
Attend department or regional meetings, seminars, and work-related events.
Operate a company or personal vehicle to travel to various work locations.
Travel to regional locations for work, training, meetings, and other work-related activities as needed.