Assistant Property Manager I

Red Tail Acquisitions • Minneapolis, MN

3d

About The Position

The Assistant Property Manager supports daily property operations and works closely with the Property Manager to ensure exceptional customer service, smooth administrative processes, accurate financial records, and a positive living experience for residents. The role combines customer service, leasing, collections, administrative tasks, and compliance with company policies.

The position is full-time at FreightYard Townhomes & Flats in Minnesota and reports to a Community Manager, Multi-Site Community Manager, Area Support Community Manager, or Senior Community Manager. It requires consistent attendance, weekend work, some nights, and occasional holidays, as well as participation in company functions and events.

The successful candidate will have at least two years of multifamily residential property management experience and two years of residential leasing experience. A high school diploma or equivalent is required. The role requires proficiency with Yardi Voyager and intermediate computer, internet, and Microsoft Office skills. Commitment to ongoing training and professional growth is expected.

Requirements

• High school diploma or equivalent.
• At least two years of residential property management experience in the multifamily industry.
• At least two years of residential leasing experience.
• Intermediate computer and internet proficiency.
• Intermediate knowledge of Microsoft Word, Excel, and Outlook.
• Experience with Yardi Voyager.
• Ability to perform intermediate mathematical calculations and use property management software proficiently.
• Strong customer service orientation and communication skills.
• Ability to handle high-stress situations effectively.
• Time-management, organizational, and administrative accuracy skills, including attention to detail.
• Strong sales and leasing background.
• Effective leadership qualities and strong collection skills.
• Knowledge of state Fair Housing laws.
• Ability to work extended or flexible hours, including weekends, as needed.
• Consistent attendance.

Nice To Haves

• CPM, CAM, RMP, or CMCA certification.
• Experience with LRO, Entrata, and Resident Check.

Responsibilities

• Provide customer service to residents, prospects, and vendors.
• Conduct market surveys and assist with competitive analysis.
• Show and lease apartments and move in prospective residents.
• Update unit availability daily and process rental applications promptly.
• Receive, record, and process collections according to company standards.
• Assist with collecting past-due balances from former residents.
• Process maintenance work orders and support maintenance coordination.
• Maintain complete and accurate resident files and documentation.
• Manage scheduled move-in calendars and ensure apartments meet move-in standards.
• Address and resolve resident concerns, escalating issues to the Property Manager when needed.
• Conduct move-out inspections and prepare deposit accountings with Property Manager approval.
• Maintain financial and account records, including NSF transactions, concessions, rent increases, and adjustments.
• Provide clerical and phone support as needed.
• Follow company policies, procedures, and operational standards.
• Perform additional tasks or duties as assigned by the supervisor.
• Participate in company functions and events.

Benefits

• Competitive compensation package based on experience and qualifications.
• Fully company-paid employee health insurance.
• Vacation and sick leave.
• Paid holidays.
• Life insurance for full-time employees.
• Exclusive employee discounts.
• Company education programs and opportunities for ongoing training and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED