Property Manager I

COVE PROPERTY•Pikesville, MD

2d•$82,000 - $85,000

About The Position

Cove Property Management is dedicated to providing top-level customer service while managing income-producing properties, enhancing operating performance, and increasing value for investors through dedicated property management. The Property Manager leads the property and team and oversees maintenance and operations. The role is accountable for developing well-rounded team members and ensuring the property is effectively maintained, remains in good physical condition, and operates with fiscal stability. The Property Manager is expected to ensure compliance with all applicable federal, state, and local regulations. The position requires adherence to organizational policies and procedures, professional communication with residents, prospective residents, team members, and other customers, and effective execution of management responsibilities. The Property Manager prioritizes work, manages multiple tasks, resolves challenges, meets deadlines, follows issues through to resolution, and produces timely, accurate, and thorough work products and reports. Upon hire, the employee must complete Fair Housing, Preventing Harassment, and other assigned core courses.

Requirements

High school diploma or equivalent.
Ability to build, develop, and maintain high-performing teams.
Strong financial skills, including experience managing budgets and financial reports.
Clear and effective communication skills.
Ability to present a positive, professional image.
Proficiency with Microsoft Outlook, Microsoft Excel, and Microsoft Word.
Ability to lift up to 25 pounds and perform the physical activities described for the role, including walking around property grounds, climbing, using steps and stairs, sitting for extended periods, and bending.

Nice To Haves

Bachelor’s degree or CPM® designation.
ARM designation.
Prior leasing or sales experience.
Yardi software experience.

Responsibilities

Comply with organizational guidelines and procedures and demonstrate ethical, tactful behavior and integrity.
Take ownership and accountability for decisions and actions, collaborate effectively with team members, and uphold company values, goals, and vision.
Provide professional, honest, and courteous service to residents and prospective residents through phone interactions, email follow-ups, and other professional communications.
Listen attentively to the ideas, suggestions, and concerns of others.
Conduct quality assurance for move-in conditions and resident move-outs.
Interact professionally and effectively with internal and external customers in routine and non-routine situations.
Follow leadership instructions and provide constructive feedback.
Set objectives, prioritize work, manage multiple tasks, and produce comprehensive, complete, and accurate work.
Develop timely and practical solutions to daily challenges and conflicts.
Align individual goals with group goals and the company’s mission, vision, values, culture, and goals.
Meet deadlines and use work time effectively to achieve goals and objectives.
Demonstrate the competency and understanding needed to perform the role effectively and safely.
Apply innovative ideas, technologies, learning, or processes to improve effectiveness.
Follow through on problems and see issues through to resolution.
Prepare timely, consistent, accurate, and thorough work products and reports, including traffic reports, CRM queue, daily availability, lease documentation, and guest cards.
Oversee property maintenance and operations and ensure the property is maintained in good physical condition with stable fiscal operations.
Ensure applicable federal, state, and local regulations are followed.
Complete Fair Housing, Preventing Harassment, and other assigned core courses upon hire.