Assistant Property Manager I

Liberty Military Housing•Twentynine Palms, CA

4d•Onsite

About The Position

Liberty Military Housing is seeking an Assistant Property Manager to manage day-to-day bookkeeping operations and assist with supervising on-site personnel. The role supports the company’s mission of providing exemplary service and maintaining resident satisfaction in accordance with its quality standards. The Assistant Property Manager works with the District Manager, office staff, vendors, contractors, residents, and military partners to support community operations and financial goals. The position also includes administrative work, property inspections, and travel to other locations for work-related activities.

Requirements

At least 2 years of residential property management or administrative/bookkeeping experience.
Working knowledge of personal computers, keyboards, internet search, email correspondence, and math.
Effective communication and interaction skills to exchange or convey information and give and receive work direction with management, military partners, coworkers, vendors, and residents.
Strong customer service and interpersonal skills.
Ability to multitask, prioritize, and complete assigned duties to achieve operational objectives.
Positive and professional demeanor in all interactions and circumstances.
Valid driver's license.
Ability to operate a company or personal vehicle or an electric cart.
Availability to work a flexible schedule, including weekends, off-hours, and emergencies as required.
Ability to travel to regional locations for work-related activities.

Nice To Haves

Proficiency with Microsoft Office, including Word and Excel, and other software applications such as Yardi and Payscan.
Fair Housing certification; if not certified, it must be obtained within 2 weeks of employment.

Responsibilities

Manage community bookkeeping, including paying bills; creating and receiving purchase orders and change orders; processing accounts payable and accounts receivable; handling delinquencies and collections; and invoicing.
Assist the District Manager with the community budget and achievement of operational and financial goals.
Assist with training, coaching, and supervision of office staff.
Collect outstanding rents and prepare and send delinquency and balance-due letters to residents.
Maintain accurate bookkeeping records; adjust ledgers; prepare and reconcile delinquency reports; verify and adjust BAH; and submit write-off packages.
Communicate with vendors and contractors regarding billing and invoicing.
Promote positive resident relations by responding to resident concerns and requests promptly.
Assist and mentor Customer Service Representatives and other office staff with duties and resident relations.
Perform general office duties, including answering phones, filing, and completing special projects and assignments.
Complete administrative and computer tasks, email communications, and data entry in company software and information systems, including Payscan and Yardi.
Compose and distribute correspondence and notices, including rent collection notices, violation notices, reminders, and community-event communications.
Participate in property walks and inspections of grounds, common areas, parking lots, community rooms, make-readies, and quality control to ensure the community meets company standards.
Attend department or regional meetings, seminars, and work-related events.
Operate a company or personal vehicle to travel to work locations.
Travel to other regional locations for work, training, meetings, and other work-related activities as needed.