Assistant Property Manager

NEW ASPEN MANAGEMENT LLC•San Benito, TX

7d•Onsite

About The Position

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager’s absence, the Assistant Community Manager assumes responsibilities for achieving property objectives established by the property supervisor and owner. The role maintains daily, weekly, and monthly reports, including accurate reporting of rents and deposits received. The position requires conducting business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. Duties include income collection and recordkeeping, resident relations, property inspections, leasing and marketing support, administrative processing, and service-request coordination. The role works 40 hours per week, which may include holidays or weekends; overtime requires prior supervisor approval.

Requirements

At least one year of experience in property management.
Basic computer knowledge.
Valid driver’s license and automobile insurance.
Ability to properly operate a golf cart.
Ability to perform the duties and physical activities described, including walking, standing, sitting, bending, stooping, squatting, climbing stairs, reaching, pushing, pulling, typing, and lifting or carrying items.

Responsibilities

Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws pertaining to apartments.
Maintain accurate resident records and update records daily for rents, deposits, and application fees received.
Issue appropriate notices, including notices for late payments, evictions, and returned checks.
Deposit all monies before the bank closes each day.
Maintain a positive customer-relations attitude.
Inspect the property while on the grounds, pick up litter, and report service needs to maintenance staff.
Inspect move-ins, move-outs, and vacant units when requested, and delegate or conduct inspections with residents.
Support leasing and resident-retention activities, including working on monthly lease renewals.
Greet prospective clients, show the property, and perform leasing duties as needed.
Answer and handle calls from prospective and current residents, vendors, suppliers, and others.
Monitor local market conditions and trends and contribute ideas to improve marketing and resident satisfaction.
Conduct outreach marketing weekly or as assigned by the Community Manager.
Update daily reports concerning move-out notices, activity, and other matters, and provide information to the manager.
Organize and file reports, leases, and other paperwork.
Process move-ins, move-outs, and sure deposits.
Accept residents’ service requests and route them to maintenance for processing.
Follow up with residents after service work is completed.
Perform additional duties assigned by the Community Manager or Property Supervisor.