Assistant Property Manager

Pivotal Housing Partners•Muscatine, IA

About The Position

Pivotal is an integrated real estate company specializing in the development and operations of multifamily housing. The Assistant Property Manager, referred to by Pivotal as a Community Manager, supports the day-to-day operations of three communities in Muscatine, Iowa: Harrison Lofts (52 multifamily units), Colorado Senior Lofts (51 units), and Grandview Senior Lofts (51 units), totaling 154 units. The role includes compliance, operations, concierge resident service, financial performance, and assistance with managing and maintaining all aspects of the assigned communities. The position is full-time and requires availability for on-call emergency support, including possible weekends and work beyond 40 hours. Starting pay is $22 or more per hour.

Requirements

At least 1 year of management experience in property management, retail, or the customer service industry.
Availability for after-hours emergency needs, which may include weekends and work beyond 40 hours.
Ability to analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
General math, reasoning, and problem-solving skills.

Nice To Haves

Prior experience with YARDI.

Responsibilities

Attract new residents by advertising vacancies, obtaining referrals from current tenants, explaining the advantages of the location and services, and showing units.
Manage resident relations and proactively develop solutions to potential issues.
Assist with financial objectives by collecting rents, paying bills, forecasting requirements, scheduling expenditures, analyzing variances, and monitoring performance to help develop strategies.
Review rental applications and prepare or review new resident paperwork.
Schedule and supervise apartment turnovers.
Assist with property marketing.
Conduct outreach to local businesses to promote the community and build positive relationships with current and prospective residents, vendors, and clients.
Regularly ensure properties meet community standards and comply with Fair Housing laws.
Assist in the management and maintenance of all facets of the assigned apartment communities.

Benefits

Eligibility for semi-annual merit increases in January and July.
Paid weekly, every Friday.
Quarterly opportunities for performance-based bonuses when key KPIs and property metrics are achieved.
Choice of two medical plans: PPO and HDHP.
Company-funded annual Health Savings Account contributions.
FSA, dental, vision, life, accident insurance, and short- and long-term disability coverage.
401(k) plan with company match.
Company-paid holidays and weekly accrual of paid time off equivalent to up to 16 days in the first year.
Employee Assistance Program for employees, dependents at home, and children away at college.
Professional development assistance.