Assistant Property Manager (Multi-Family, Durham)

Kane Realty Corporation•Durham, NC

2d•Onsite

About The Position

Kane Realty Corporation is seeking two Assistant Property Managers for Venable, a luxury community in Durham, North Carolina. The Assistant Property Manager supports the Property Manager in leading the on-site team and managing the community’s financial, administrative, leasing, resident-relations, maintenance, and facility-management operations. The role is expected to be ready to assume the lead role when needed and to uphold Kane Realty’s values and standards of integrity and service. The position has substantial responsibility for financial and administrative operations, including rent collection, delinquency management, security deposits, records and audits, renter’s insurance compliance, supplies, software updates, utility costs, and vendor contracts. It also supports budgeting and profit-and-loss management, leasing strategies and occupancy goals, marketing and outreach, resident renewals and events, timely work-order completion, property inspections, and move-out and move-in readiness.

Requirements

At least 2 years of professional work experience.
A track record of success solving problems and achieving established goals.
Knowledge or understanding of apartment management laws and regulations at the federal, state, and local levels.
Financial savvy and a strong understanding of accounting principles.
Strong organizational skills and attention to detail.
Ability to multitask, think critically, and act decisively and independently.
Excellent verbal and written communication skills.
Strong interpersonal skills and comfort interacting with people in varying settings and conditions.
Ability to anticipate issues and proactively pursue solutions.
Natural leadership ability, including motivating and inspiring others.
Passion and perseverance in pursuing meaningful endeavors.

Nice To Haves

Professional experience focused on commercial real estate property or asset management, brokerage, investments, or development.

Responsibilities

Represent Kane Realty Corporation’s core values and model them in interactions with others.
Support the Property Manager in leading and managing the on-site team, and step into the lead role when needed.
Manage the community’s financial and administrative responsibilities, including collecting rent and ancillary charges, posting receipts, and managing delinquencies.
Support budgeting and profit-and-loss management.
Oversee collection, management, and refunds of security deposits.
Maintain accurate records and conduct regular audits to ensure files are complete and accurate.
Monitor resident renter’s insurance policies and ensure compliance.
Procure and manage office and administrative supplies.
Help implement software upgrades, changes, and updates.
Track and evaluate utility costs and support efficient management of building systems.
Support the Property Manager in administering vendor contracts.
Work with the Property Manager to set rent levels and leasing strategies.
Greet and tour prospective residents and follow up to help achieve occupancy goals.
Support the Leasing Specialist in developing a monthly marketing calendar and sourcing qualified leads.
Help plan and execute outreach events and participate in community and industry events.
Work with the Resident Relations team on renewal offer pricing and communication.
Respond promptly to resident emails and ensure work orders are completed in a timely manner.
Participate in and help execute resident events.
Support the Property Manager and Maintenance Supervisor in maintenance and facility-management operations.
Inspect the community regularly to assess property quality and identify needs.
Conduct move-out inspections and help ensure units are ready for move-in.