Assistant Property Manager at Lancaster Commons

Affinity Property Management • Salem, OR

8d • $24 - $26 • Onsite

About The Position

The Assistant Property Manager supports the management and operation of Lancaster Commons Apartments, a 280-unit property in Salem, Oregon. The role reports to the Property Manager and works Monday through Friday, 9:00 a.m. to 6:00 p.m. Responsibilities span administrative compliance, property operations and financial processes, and resident experience. The position is approximately 80% office-based, using a computer and phone, and 20% spent inspecting property grounds, apartments, building structures, landscaping, and signage.

The role includes advertising and promoting the property, managing leads and prospective residents, conducting tours, and completing the full leasing process. The Assistant Property Manager helps maintain 95% occupancy, ensure timely rent and ancillary revenue collection, support delinquency management and vendor invoice processing, and promote positive resident relationships. The role also requires compliance with fair housing requirements and landlord/tenant statutes, participation in training, resident events, and quality-assurance follow-up calls.

Requirements

• Authorization to work in the United States.
• High school diploma or equivalent.
• At least 1 year of experience in multifamily property management.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Teamwork, good hygiene, ethical behavior, integrity, excellent customer service and communication skills, ability to multitask and resolve conflicts, cost/benefit analytical decision-making, and ambition for continuous professional development.
• Ability to climb stairs and ladders and maneuver walkways while inspecting the property.
• Ability to carry or move objects weighing up to 20 pounds.

Nice To Haves

• Yardi Voyager experience.
• CRM experience.

Responsibilities

• Comply with Fair Housing and Equal Housing Opportunities requirements and applicable state landlord/tenant statutes.
• Attend training and development seminars.
• Advertise and promote the property.
• Use industry-specific software for lead management.
• Provide tours to prospective residents and current residents.
• Complete the full-cycle leasing process with prospective residents.
• Ensure compliance with renters’ insurance requirements.
• Maintain resident occupancy of 95%.
• Ensure timely collection of rent and other ancillary revenue.
• Assist the Property Manager with the delinquency process.
• Assist the Property Manager with processing vendor invoices.
• Engage with prospective and current residents professionally and courteously.
• Navigate changing priorities to respond to and resolve unforeseen issues or emergencies.
• Reduce tenant turnover by identifying tenant-relations issues, mediating between parties, and recommending solutions.
• Complete quality-assurance calls following up on completed work orders.
• Facilitate resident events.
• Perform other duties as assigned by the Property Manager.
• Inspect property grounds, including apartments, building structures, landscaping, and signage.

Benefits

• Medical insurance at no cost to the employee.
• Dental insurance at no cost to the employee.
• Supplemental insurance available at the employee’s expense, including vision, life and AD&D, critical illness, accident protection plan, and hospital indemnity protection plan insurance.
• 401(k) enrollment program available.
• Life Balance Program access for associate-only discounts.
• Paid time off accrued at 5.66 hours per pay period (136 hours per year).
• Eight paid holidays off per year.
• Quarterly bonus opportunities.
• 20% employee rent discount at Lancaster Commons, subject to availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED