Assistant Property Manager - Atlanta, GA

Trinity Property Consultants • Atlanta, GA

2d

About The Position

The Assistant Property Manager supports the property’s daily operations and financial performance while partnering closely with the Property Manager. The role contributes to an exceptional resident experience and operational excellence through leasing, collections, financial recordkeeping, inspections, maintenance coordination, and administrative support. It is suited to a detail-oriented, customer-focused professional seeking to grow in multifamily property management.

Compensation is $26 to $28 per hour, depending on experience, plus lease commissions and lease renewal bonuses. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with availability for weekends as needed. Nights, weekends, and holidays may also be required as needed, along with occasional travel for company events or meetings. Participation in team functions and regional or company activities is expected.

The position requires regular sitting, standing, walking, and use of hands and arms; occasional climbing; and extended computer or telephone use. It may require lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance. The employee must be able to respond promptly to visual and auditory alarms and work indoors and outdoors in varied weather conditions.

Requirements

• At least 2 years of experience in multifamily residential property management.
• High school diploma or equivalent.
• Knowledge of Fair Housing laws and regulations.
• Intermediate proficiency with MS Office, including Word, Excel, Outlook, and Teams, as well as SharePoint and ADP.
• Strong commitment to delivering a positive resident experience.
• Strong leasing, sales, and collections capabilities.
• Attention to detail and strong time management and prioritization skills.
• Professional written and verbal communication skills.
• Availability for nights, weekends, and holidays as needed.
• Occasional travel for company events or meetings.
• Ability to meet the physical demands described, including lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance, responding to visual and auditory alarms, and working indoors and outdoors in varied weather.

Nice To Haves

• Industry certifications such as CAM, CPM, RMP, or CMCA.
• Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

• Receive, process, and post rent payments according to company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain records of accounts and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
• Maintain complete and accurate resident files and ensure documentation meets company standards.
• Assist with market surveys and competitive analysis.
• Show and lease apartments and assist prospective residents with move-ins.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
• Conduct regular property and vacant-unit inspections.
• Coordinate with Maintenance and vendors to support timely, high-quality service and operational performance.
• Process maintenance work orders promptly and accurately.
• Provide superior customer service to residents and resolve concerns professionally, escalating issues as appropriate.
• Support the Property Manager with daily operations and assigned special projects.
• Maintain accurate unit availability.
• Provide phone and administrative support as needed.
• Follow Trinity operating procedures, policies, and compliance standards.
• Participate in team functions and regional or company activities.

Benefits

• Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
• Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
• 401(k) matching up to 2% of salary.
• Life insurance and AD&D coverage up to $25,000, plus short- and long-term disability when enrolled in a medical plan.
• 11 paid holidays.
• Two to four weeks of vacation based on tenure.
• Paid sick time.
• $1,000 referral bonuses for eligible hires.
• Up to 16 hours of volunteer time off annually: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Professional development.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED