ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc.•Fort Lauderdale, FL

About The Position

Glick is seeking an Assistant Property Manager for its 336-unit Cambridge Square Lauderdale Lakes apartment community. The Assistant Property Manager supports the Property Manager in generating satisfactory cash flow, maintaining the property to Company standards, ensuring resident satisfaction, and managing the property when the Property Manager is absent. The role includes leasing and resident services, eligibility certifications, rent collection, problem resolution, recordkeeping, and compliance with HUD regulations and Fair Housing requirements.

Requirements

  • High school diploma or an equivalent combination of education, training, or experience.
  • Detail-oriented and organized.
  • Valid driver's license in the state of residence, which must be maintained.
  • Able to work a varied schedule, including weekends.
  • Willing to travel for training and meetings.
  • Effective verbal and written communication skills.
  • Able to read and comprehend English.

Nice To Haves

  • Property management experience preferred.
  • Fluency in Spanish is a plus.

Responsibilities

  • Promptly respond to telephone and email inquiries from residents and prospective residents.
  • Follow up with prospective residents by email to encourage appointments to tour the community.
  • Assist with move-ins, move-outs, certifications, and renewals.
  • Welcome prospective residents, tour models and vacant apartments, explain apartment features and amenities, describe occupancy terms, and provide local information.
  • Guide prospective residents through the leasing process, including obtaining a holding deposit when applicable and an application for an apartment or waiting list.
  • Follow up with prospective residents who have not leased to continue the sales process and secure leases.
  • Determine and certify prospective resident eligibility in accordance with government regulations and Company procedures.
  • Assist with marketing surveys.
  • Pursue and collect rent payments, assist with delinquencies, and handle court filings.
  • Investigate and resolve complaints, disturbances, and violations in accordance with management rules and regulations.
  • Prepare, submit, and maintain accurate records, reports, and documents.
  • Maintain the confidentiality of resident file information, including income, credit reports, and assets.
  • Coordinate information and reports with other departments as needed.
  • Conduct activities in accordance with HUD regulations and Fair Housing requirements.

Benefits

  • Vacation and paid time off
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Apartment discount
  • 401(k) plan with generous matching
  • Opportunity for advancement
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