Assistant Property Manager

Legacy Partners•Monrovia, CA
•Onsite

About The Position

The Assistant Property Manager assists the Business Manager and works under their supervision to support all phases of an apartment community’s operation, including general administration and maintenance. The role helps direct and control personnel and resources so the community remains in good physical condition and maintains a stabilized fiscal operation. This is an on-site, full-time position with a Tuesday-through-Saturday schedule. Responsibilities span leasing and resident services, administrative support, property operations, team leadership, and compliance and reporting. The position supports occupancy goals, resident satisfaction, accurate financial and property records, maintenance standards, and continuity of operations when the Business Manager is absent. Other reasonably related business duties may be assigned by the immediate supervisor or other management.

Responsibilities

  • Assist with advertising, leasing, and community outreach to support occupancy goals.
  • Prepare and sign rental agreements in the Business Manager’s absence.
  • Manage move-ins and move-outs, perform apartment inspections, and promptly resolve resident concerns.
  • Create and implement resident retention strategies.
  • Maintain accurate lease files and assist with bookkeeping.
  • Collect and deposit rent in accordance with company procedures.
  • Manage delinquent accounts and coordinate collections.
  • Audit files, perform market surveys, and monitor competition.
  • Support weekly leasing goal setting and maintain shop score standards.
  • Help ensure the community remains clean, safe, and well-maintained.
  • Coordinate with service teams and vendors to minimize vacancy downtime.
  • Perform regular inspections and report maintenance issues.
  • Enforce service request priorities and maintenance standards.
  • Supervise staff and contractors in the Business Manager’s absence.
  • Support and train team members as needed.
  • Maintain property operations according to company standards and policies when leadership is unavailable.
  • Follow accounting and purchasing policies, including deposit systems, budget tracking, invoice coding, and move-out refund processes.
  • Manage the property’s online reputation and uphold professional appearance standards.
  • Ensure required reporting is accurate and timely.
  • Perform other reasonably related business duties as assigned.

Benefits

  • Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance.
  • Health Savings Account with employer match for employees enrolled in medical coverage.
  • Paid sick leave accrued at one hour per 30 hours worked, up to 120 hours.
  • Vacation time accrued based on hours worked, up to 120 hours in the first five years, with additional accrual over time.
  • 11 paid holidays per year.
  • Paid jury duty and bereavement leave.
  • 401(k) with company match, eligible after 90 days of employment.
  • Anniversary rewards and sail-away days.
  • A housing discount, generally 20%, may be available for employees living and working at the same site when a slot is open; discounts are limited and rental qualifications apply.
  • The role may be eligible for a bonus program based on individual and company performance.
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