Assistant Property Manager

SATELLITE AFFORDABLE HOUSING ASSOCIATES•Oakland, CA

12d•$25 - $27•Onsite

About The Position

The Assistant Property Manager assists with the day-to-day operation of Flicker Bird Homes in Oakland, California, and fills in for the Property Manager as needed. The role involves working with applicants, tenants, vendors, employees, residents, staff, and visitors, including people from diverse economic, social, and ethnic backgrounds. It calls for a patient and compassionate approach, strong communication and organizational skills, attention to detail, initiative, and follow-through. The position is based mainly in an apartment complex. Work is performed indoors approximately 75 percent of the time, with some inspections, tours, and deliveries taking place outside. The environment generally has minimal noise and temperature variation, though emergencies may involve loud noise, and the role may involve considerable stress. Occasional exposure to bodily fluids or hazardous materials such as paints, cleaners, and other janitorial or maintenance materials is possible; safety measures and training are provided.

Requirements

English fluency is required to interact with applicants, tenants, vendors, and employees.
Strong computer skills, including Microsoft Excel, Word, and Outlook.
Excellent written and oral communication skills; a writing sample may be required.
High attention to detail and strong organizational skills, with the ability to perform multiple functions simultaneously and in a timely manner.
Ability to interact with people from diverse economic, social, and ethnic backgrounds.
Patient and compassionate approach to working with seniors, adults with special needs, and their families.
Ability to receive and follow through on verbal information and instructions by phone, email, and in person.
Ability to notice emergency-equipment sounds and foreign or unpleasant odors, and to take appropriate action.
Ability to independently access all areas of the property, including the roof.
Physical ability to perform frequent walking, stooping, bending, squatting, stair climbing, walking on uneven ground, and reaching at, below, or above shoulder level.
Ability to occasionally lift and push items up to 25 pounds and to climb ladders, kneel, twist, and handle equipment such as janitorial carts, vacuums, brooms, or mops.
Ability to occasionally withstand heights up to the number of stories in the building.

Nice To Haves

Affordable housing and/or property management experience.
Experience or knowledge of affordable housing programs, such as Tax Credit, HUD, or Section 8.
Customer service and administrative experience.
Supervisory experience.
Knowledge of Yardi software.
Ability to speak Cantonese, Mandarin, or Spanish.

Responsibilities

Assist with the day-to-day operation of the property.
Fill in for the Property Manager as needed.
Receive and follow through on verbal information and instructions provided by phone, email, or in person when the supervisor and management are not on site.
Monitor for sounds from emergency equipment and take appropriate action.
Notice foreign or unpleasant odors, including possible natural gas leaks, while walking through buildings.
Independently access all areas of the property, including the roof.
Interact professionally and effectively with residents and visitors, demonstrating patience, diplomacy, and interpersonal and conflict-resolution skills.