Assistant Property Manager - Portsmouth

SupportWorks Housing•Portsmouth, VA
•$19 - $25

About The Position

SupportWorks Housing is hiring an Assistant Property Manager in Portsmouth. The role supports property operations and residential services while helping provide stable housing and support to residents. The Assistant Property Manager works with the Senior Property Manager on rent collection, applicant processing, legal proceedings, budgeting, rent increase requests, property files, unit inspections, and audit preparation. The position also manages public inquiries and tours and assists with volunteer activities and planning for new developments and residential services programs.

Requirements

  • Three or more years of prior residential property management experience.
  • Good interpersonal and communication skills, including the ability to work with residents, site personnel, regional support services staff, corporate office personnel, property managers and owners, inspectors, volunteers, peers, and supervisors.
  • Strong attention to detail and ability to plan, prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Experience supervising a team through training, mentoring, and motivating staff.
  • Self-motivated and customer-service oriented, while adhering to safety protocols.
  • Valid Virginia driver’s license and reliable transportation.
  • Computer skills, including working knowledge of primary Microsoft Office programs.

Nice To Haves

  • Experience with Section Eight and Low Income Housing Tax Credits.
  • Knowledge of applicable federal and state housing laws.
  • Knowledge of OneSite conventional and affordable property management software; knowledge of NextGen is preferred. Ability and desire to learn these programs is also noted.
  • Registered Apartment Managers Certification.
  • CPR and First Aid Certification.

Responsibilities

  • Manage public inquiries and property tours.
  • Coordinate volunteer activities.
  • Assist with planning for new developments and residential services programs and their implementation.
  • Work with the Senior Property Manager on property operations, including rent collection, processing new applicants, legal proceedings, and maintaining the budget.
  • Coordinate and assemble information for rent increase requests, including market comparables.
  • Assist in maintaining property management files, including property reports, invoices, and current and former resident files.
  • Assist with inspections of occupied and vacant units to ensure cleanliness, safety, and high-quality maintenance.
  • Assist with preparation for desk and physical audits conducted by government entities, regulators, funders, and partners.
  • Train, mentor, and motivate staff as part of team supervision.

Benefits

  • Medical, dental, and vision plans starting after one month of employment.
  • Short-term and long-term disability insurance at no cost.
  • Life insurance at no cost, plus voluntary life insurance.
  • Employee Assistance Plan (EAP).
  • 403b retirement plan with company match.
  • Generous paid time off, including vacation, sick, and personal days.
  • 14 paid holidays.
  • $5,000 hiring bonus available.
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