Assistant Property Manager - Portsmouth

SupportWorks Housing • Portsmouth, VA

4d

About The Position

SupportWorks Housing is hiring an Assistant Property Manager in Portsmouth. The role supports property operations and residential services, working with the Senior Property Manager to manage the property and assist residents. Responsibilities include handling public inquiries and tours, coordinating volunteer activities, contributing to new development and residential services program planning and implementation, and supporting rent collection, applicant processing, legal proceedings, and budget maintenance. The Assistant Property Manager also helps prepare rent increase requests and market comparables, maintains property management records, inspects occupied and vacant units, and prepares for audits by government entities, regulators, funders, and partners.

SupportWorks Housing serves people facing challenges related to homelessness, substance abuse, and mental health issues, aiming to help them maintain stable housing, health, and wellness with dignity and respect. The position requires strong communication, attention to detail, organization, and the ability to work with residents, colleagues, property owners, inspectors, and volunteers. Experience supervising staff is also sought.

Requirements

• Three or more years of prior residential property management experience.
• Good human relations and communication skills, including the ability to work with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers, and supervisors.
• Strong attention to detail and the ability to plan, prioritize, multitask, and meet deadlines in a fast-paced environment.
• Experience supervising a team through training, mentoring, and motivating staff.
• Self-motivated and customer-service oriented, while adhering to safety protocols.
• Valid Virginia driver's license and reliable transportation.
• Computer skills, including working knowledge of primary Microsoft Office programs.
• Ability and desire to learn property management software if not already familiar with the named programs.

Nice To Haves

• Experience with Section Eight and Low Income Housing Tax Credits.
• Knowledge of applicable federal and state housing laws.
• Knowledge of OneSite conventional and affordable property management software, and NextGen.
• Registered Apartment Managers Certification.
• CPR and First Aid Certification.

Responsibilities

• Manage public inquiries and tours.
• Coordinate volunteer activities.
• Participate in new development planning and residential services program planning and implementation.
• Work with the Senior Property Manager to assist with rent collection, processing new applicants, legal proceedings, and maintaining the budget.
• Coordinate and assemble information for rent increase requests, including market comparables.
• Maintain property management files, including property reports, invoices, and current and former resident files.
• Assist in inspecting occupied and vacant units to ensure cleanliness, safety, and high-quality maintenance.
• Assist with preparation for desk and physical audits conducted by government entities, regulators, funders, and partners.
• Train, mentor, and motivate staff as part of team supervision.

Benefits

• Medical, dental, and vision plans starting after one month of employment.
• Short-term and long-term disability insurance at no cost.
• Life insurance at no cost, plus voluntary life insurance.
• Employee Assistance Plan (EAP).
• 403b retirement plan with a company match.
• Generous paid time off, including vacation, sick, and personal days.
• 14 paid holidays.
• $5,000 hiring bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed