Assistant Property Manager

Zaremba Management Company•Spring, TX

11d

About The Position

The Assistant Property Manager supports the Property Manager in the overall management of Elevate Spring Crossing Apartments. The role helps manage administrative and operational initiatives while leading leasing efforts, including sourcing prospective tenants, identifying their housing needs, and touring apartments and the community to secure leases. The Assistant Property Manager also manages lease documentation and the move-in and move-out process, and provides customer service to current and prospective tenants.

Requirements

High school diploma or GED with more than five years of sales, hospitality, or leasing experience, or an equivalent combination of education and experience.
Positive, friendly, and professional attitude with a strong customer-service focus.
Excellent verbal and written communication skills and the ability to communicate with employees, tenants, and customers at all levels.
Demonstrated management and leadership abilities.
Proficiency with residential property management technology such as MRI or Yardi, and Microsoft Office.
Ability to organize work, handle multiple tasks simultaneously, and meet established deadlines.
Proven ability to form relationships with internal and external business partners.
Ability to work independently and as part of a cohesive team.
Ability to communicate and exchange information, prepare work documents, and operate standard business office equipment.
Ability to lift and move materials or equipment weighing up to 10 pounds.

Responsibilities

Partner with the Property Manager to address and resolve tenant issues and complaints, manage property marketing efforts, facilitate performance management of onsite employees, and assist with the property's financial management.
Help lead daily operations, assist with annual budget preparation, and ensure the property operates within its approved operating budget.
Assist in coordinating vendors and overseeing capital improvement projects.
Assist with administrative functions, including verifying and submitting invoices to Accounts Payable, collecting and posting rents, managing daily operational data in Yardi or other software, and facilitating the eviction process.
Provide property and apartment tours to prospective tenants.
Prepare lease and lease renewal documents.
Partner with the Property Manager to monitor and maintain occupancy goals.
Facilitate and schedule tenant move-ins and move-outs.
Prepare periodic reports and updates for company leadership.
Ensure employees follow operational policies and procedures.
Develop and maintain strong relationships with customers, prospects, residents, vendors, and employees.
Maintain the appointment calendar and assist in preparing move-in booklets and other promotional materials.
Assist with resident functions, activities, and programs as needed.
Assume additional responsibilities and perform special projects as required.