Assistant Property Manager

Goldmark Property Management•Omaha, NE

About The Position

The Assistant Property Manager 2 at Maple Ridge extends the Property Management Leadership team and works closely with the Property Manager to oversee the operational and financial aspects of day-to-day operations at assigned multifamily residential properties. Areas of responsibility include resident relations, financial operations, and property management. The role also assists with developing and executing marketing and sales operations programs to maximize occupancy and resident satisfaction and retention. The Assistant Property Manager leads the property management team in providing residents with an exceptional experience through responsive service to questions, needs, and concerns. Starting pay is $19.50 per hour, with higher pay based on experience and potential earnings of up to $4.65 more per hour through commissions and incentives. Employees who live and work with Goldmark may receive up to a 20% rent discount.

Requirements

  • High school diploma or GED.
  • Valid driver’s license, vehicle, and vehicle insurance meeting company requirements.
  • Customer service experience and a strong customer-service mindset.
  • Strong sales skills and aptitude, with confidence and drive to close sales.
  • Familiarity with federal, state, and jurisdictional laws and regulations concerning multifamily housing, Fair Housing, and employee safety.
  • Four-year degree in business or a related subject, or two to four years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

  • National Apartment Leasing Professional (NALP) certification or similar certification.
  • Four-year degree in business or a related subject preferred.
  • Prior experience in property management or a related industry is preferred but not required.

Responsibilities

  • Use sales skills to lease apartments.
  • Advertise and market properties daily using social media and other marketing platforms.
  • Tour and present properties and available apartment homes to prospective residents, using product knowledge to close sales.
  • Build and maintain long-term relationships with residents by responding to requests, questions, and concerns, and referring matters to the manager or maintenance team as appropriate.
  • Use customer management systems daily to document communications and build relationships with prospective and current residents.
  • Partner with the Property Manager to create and implement a property-specific marketing strategy that builds a pipeline of new residents, supports Goldmark's brand marketing strategy, and increases resident retention.
  • Maintain maximum property occupancy by meeting or exceeding relevant operational metrics.
  • Help achieve net operating income (NOI) budget goals by identifying and recommending property enhancements.

Benefits

  • Paid time off that accrues throughout the year and increases with tenure.
  • Eight paid holidays each year.
  • Four paid YOU Days each year, one per quarter.
  • Paid volunteer opportunities.
  • On-Demand Pay for eligible hourly team members, allowing access to a portion of earned wages before payday.
  • Anniversary gift card and paid day off.
  • Three medical plan options, including HSA options.
  • Dental and vision coverage.
  • Company HSA contributions.
  • 401(k) plan with up to a 5% company match and immediate vesting.
  • Income-replacement benefits for qualifying life events.
  • Voluntary benefit options.
  • Employee Assistance Program (EAP).
  • Leadership and development opportunities.
  • Up to a 20% rent discount for employees who live and work with Goldmark.
  • Potential to earn up to $4.65 more per hour through commissions and incentives.
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