Assistant Property Manager

Legacy Partners•Ontario, CA

20d•Onsite

About The Position

The Assistant Property Manager assists the Business Manager, under their supervision, with all phases of operating an apartment community, including general administration and maintenance. The role helps direct and control personnel and resources to maintain the community in good physical condition and support stable financial operations. This is an on-site, full-time position with availability required Tuesday through Saturday. Responsibilities span leasing and resident services, administrative support, property operations, team leadership, and compliance and reporting. The Assistant Property Manager supports leasing and occupancy goals, resident relations and retention, bookkeeping and rent collection, property inspections and maintenance coordination, team supervision when the Business Manager is absent, and accurate, timely reporting in accordance with company policies. Other reasonably related business duties may be assigned by the immediate supervisor or management. The job description does not constitute a written or implied employment contract. The role may be eligible for performance-based bonuses in addition to base salary. Employee pay within the posted range may depend on business requirements, prior experience, current skills, and geographical location. Benefits are offered to employees with a regular work schedule of at least 30 hours per week. A housing discount, generally 20%, may be available to employees living and working at the same site when a slot is open; availability is limited and new hires must meet rental qualifications.

Requirements

Availability to work Tuesday through Saturday.
Ability to work on site.
The position requires a regular schedule of 30 or more hours per week for benefits eligibility; the job is described as full-time.
New hires must meet rental qualifications to rent at the property if using an available housing discount.

Responsibilities

Assist with advertising, leasing, and community outreach to support occupancy goals.
Prepare and sign rental agreements in the Business Manager's absence.
Manage move-ins and move-outs, perform apartment inspections, and promptly resolve resident concerns.
Create and implement resident retention strategies.
Maintain accurate lease files and assist with bookkeeping.
Collect and deposit rent in accordance with company procedures.
Manage delinquent accounts and coordinate collections.
Audit files, perform market surveys, and monitor competition.
Support weekly leasing goal setting and maintain shop score standards.
Keep the community clean, safe, and well-maintained.
Coordinate with service teams and vendors to minimize vacancy downtime.
Perform regular inspections and report maintenance issues.
Enforce service request priorities and maintenance standards.
Supervise staff and contractors in the Business Manager's absence.
Support and train team members as needed.
Maintain property operations in accordance with company standards and policies when leadership is unavailable.
Follow accounting and purchasing policies, including deposit systems, budget tracking, invoice coding, and move-out refund processes.
Manage the community's online reputation and uphold professional appearance standards.
Ensure required reporting is accurate and timely.
Perform other reasonably related business duties as assigned by the immediate supervisor or management.

Benefits

Medical, dental, and vision coverage.
Long-term disability insurance.
Group life insurance and accidental death and dismemberment insurance.
Health Savings Account with employer match for employees enrolled in medical coverage.
Paid sick leave accrued at 1 hour per 30 hours worked, up to 120 hours.
Accrued vacation time, up to 120 hours in the first five years, with additional accrual over time.
10 paid holidays per year.
Paid jury duty and bereavement leave.
401(k) with company match, eligible after 90 days of employment.
Anniversary rewards and sail-away days.
A housing discount, generally 20%, may be available when living and working at the same site, subject to availability and rental qualifications.
May be eligible for a performance-based bonus program in addition to base salary.