ASSISTANT PROPERTY MANAGER

Gene B. Glick Company, Inc. • Indianapolis, IN

25d

About The Position

Glick is seeking an Assistant Property Manager for its 614-unit Carriage House East apartment community. The Assistant Property Manager supports the Property Manager in maintaining satisfactory cash flow, ensuring the property meets Company standards, providing customer satisfaction, and managing the property in the Property Manager’s absence. The role involves leasing and resident support, eligibility certifications, rent collection, property issue resolution, recordkeeping, and compliance with HUD and Fair Housing requirements.

Requirements

• High school diploma or an equivalent combination of education, training, or experience.
• Detail-oriented and organized.
• Valid driver’s license in the state of residence, which must be maintained.
• Able to work a varied schedule, including weekends.
• Willing to travel for training and meetings.
• Able to communicate effectively verbally and in writing.
• Able to read and comprehend English.

Nice To Haves

• Property management experience.
• Fluency in Spanish.

Responsibilities

• Promptly answer telephone and email inquiries from residents and prospective residents.
• Follow up with prospective residents by email to obtain appointments to tour the community.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospective residents and tour model or vacant apartments, demonstrating apartment features and amenities, explaining occupancy terms, and providing information about local areas.
• Close leases with prospective residents and obtain a holding deposit, when applicable, and an application for an apartment or waiting list.
• Follow up promptly with prospective residents who have not leased to continue the sales process and secure the lease.
• Determine and certify prospective residents’ eligibility in accordance with government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and support court filings.
• Investigate and resolve complaints, disturbances, and violations in accordance with management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Maintain the confidentiality of resident-file information, including income, credit reports, and assets.
• Provide information and reports in coordination with other departments as needed.
• Conduct activities in accordance with HUD regulations and Fair Housing requirements.

Benefits

• Vacation and paid time off.
• Paid holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Apartment discount.
• 401(k) plan with generous matching.
• Opportunity for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED