Assistant Property Manager

Stream Realty•Chantilly, VA

13d•Onsite

About The Position

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. The role supports building and property operations, tenant relations, vendor coordination, and customer service. It also contributes to financial reporting, budgeting, accounting, lease compliance, and coordination with accounting, leasing, marketing, and construction teams.

Requirements

Excellent customer service skills.
Strong verbal and written communication skills, including professional and courteous communication with tenants and/or vendors.
Basic accounting knowledge and skills.
Good organizational skills and attention to detail.
Ability to multitask.
Proficiency with Microsoft Excel and Word.
Desire and ambition to learn and grow in Stream’s property management department.
Attributes aligned with Stream’s core values: Smart, Honest, Nice, and Passionate.

Nice To Haves

Bachelor’s degree.
2+ years of experience in the commercial property management industry.
Previous experience using real estate software such as Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs.

Responsibilities

Work with Property Managers to resolve building operations issues.
Work with vendors to ensure compliance with service contracts and recommend or complete vendor contracts as appropriate.
Ensure adherence to property owners’ policies and procedures and compliance with codes, regulations, and governmental agency directives.
Answer office telephone calls as required and assist callers.
Receive work order requests and coordinate with the building technician or vendors as appropriate.
Schedule building activity, including move-ins and move-outs, and verify insurance.
Follow established accounts-receivable guidelines, contact tenants about rent payment status, and assist the Property Manager with lockouts, late fees, or demand letters as necessary.
Review invoices and ensure accurate coding for payment.
Assist with preparation of monthly reporting packages and financial reports according to owners’ needs.
Assist with preparation, assembly, review, and implementation of annual operating and capital budgets and operating expense reconciliations.
Assist with insurance procurement, electricity procurement, and real estate tax review processes for properties.
Ensure compliance with management agreements.
Facilitate accounting, leasing, marketing, and construction needs with Property Managers.
Understand lease types and assist the Property Manager in ensuring lease compliance.
Process tenant billback expenses.
Assist with responding to and resolving after-hours emergency calls as needed.
Assist the management team in planning and executing tenant events.