Assistant Property Manager

Morgan Properties•Laurel, MD

13d

About The Position

The Assistant Property Manager supports the daily operation of the property under the guidance of the Property Manager. The role assists with leasing, collections, resident services, maintenance oversight, vendor relations, and staff coordination while helping maintain property standards and provide quality service to residents and staff. The Assistant Property Manager may provide support in the Property Manager’s absence and helps ensure that leasing and renewal processes are accurate and comply with company policies and applicable laws.

Requirements

Associate degree (A.S. or A.A.) from a two-year college or university, or two to three years of related experience and/or training, or an equivalent combination of education and experience.
Prior property management experience or managerial experience in a sales or customer service role.
Strong interpersonal and communication skills for interacting effectively with residents and office staff.
Strong analytical and problem-solving skills.
Detail-oriented, with the ability to maintain accurate records and manage multiple tasks.
A valid driver’s license, good driving record, and auto insurance may be required for travel between properties.

Responsibilities

Address delinquent accounts and initiate eviction processes, including filing necessary documents and attending court hearings when required.
Follow up on delinquencies and help ensure timely payment collection.
Handle apartment rental, move-in, resident insurance, and lease renewal activities as needed.
Schedule appointments for prospective residents and current residents.
Maintain accurate resident records, including account names, lease dates, charges, and credits.
Process security deposit refunds and support positive resident relations.
Record resident correspondence and assist in validating rental eligibility.
Promote resident retention programs and respond promptly to resident concerns.
Provide support in the Property Manager’s absence and assist with managerial duties as directed.
Assist in preparing monthly reports on renewals, rents, leasing, resident retention, and maintenance.
Train and coach office staff as directed by the Property Manager.
Attend staff meetings and take minutes when necessary.
Assist with collecting and processing payments and purchase orders.
Assist with requested property work and ensure its completion.
Build and maintain vendor relationships, ensure proper invoicing, and handle vendor statements.
Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
Maintain renewal records and assist with leasing marketing and follow-up.
Comply with federal and state Fair Housing Laws, company policies, and legal and regulatory requirements.

Benefits

20% rent discount
Base pay of $22.00–$31.00
$100 new lease commissions
Property staff shared renewal commissions, paid monthly
$300 Morgan Essentials, paid quarterly
Employee referral program with earnings of up to $750 per referral
Education/tuition reimbursement program
Medical, dental, vision, life/AD&D, and long- and short-term disability insurance
401(k) with company match
Paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Discounts on various services