Assistant Property Manager
Clear Investment Group•Washington, DC
•Onsite
About The Position
The Assistant Property Manager leads the day-to-day operations of a distressed residential community, with a focus on stabilizing and revitalizing the property. The role oversees leasing, collections, maintenance coordination, staff management, and financial performance, and reports directly to the Regional Manager. The goal is to restore full occupancy, operational efficiency, and resident satisfaction through proactive leadership and sustainable operating systems.
Requirements
- At least 4 years of property management experience, preferably in multifamily residential or distressed property settings.
- Demonstrated success stabilizing and improving underperforming properties.
- Leadership experience, including hiring, supervision, and performance management.
- Experience with Yardi Voyager, RentCafe, or similar property management software.
- Knowledge of Fair Housing laws, leasing best practices, and local housing regulations.
- Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment.
- Professional communication and problem-solving skills.
- Strong organization and attention to detail, with the ability to make independent decisions.
- Ability to walk the property regularly, climb stairs, and lift up to 25–50 lbs as needed.
- Valid driver's license and reliable transportation.
Responsibilities
- Oversee daily property operations and ensure compliance with company policies, fair housing laws, and local regulations.
- Conduct property inspections and coordinate timely maintenance, repairs, preventive care, and service-request handling.
- Monitor and enforce lease terms, community rules, and safety policies.
- Respond to resident complaints and service issues professionally and promptly.
- Supervise on-site leasing, maintenance, porter, and contractor staff, including scheduling, evaluations, and coaching.
- Lead leasing and marketing efforts, manage campaigns across platforms, set and track leasing goals, and review traffic and conversion metrics.
- Ensure vacant units are market-ready and coordinate professional tours, follow-ups, and move-ins.
- Build relationships with prospective and current residents to support satisfaction and retention.
- Prepare, review, and manage operating budgets in coordination with the Regional Manager.
- Collect rent and oversee payments, delinquency tracking, notices, and evictions in accordance with legal guidelines.
- Monitor property financials, including accounts payable and receivable, purchase orders, and vendor contracts.
- Prepare monthly, quarterly, and annual reports covering key metrics, resident feedback, occupancy trends, and property needs.
- Analyze operational data to improve performance and reduce expenses.
- Maintain organized resident files, contracts, inspections, incident reports, and vendor documents.
- Ensure company policies, housing laws, and safety protocols are upheld.
- Train and onboard team members and support their ongoing development.
- Oversee completion of administrative duties, including rent roll updates, delinquency logs, vendor W-9s, and inspection records.
- Create and maintain a resident retention plan that includes events, communication programs, and reputation management.
Benefits
- Health insurance, including medical, dental, and vision coverage.
- PTO, sick leave, and paid holidays.
- Leasing and performance-based bonuses.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
