Assistant Property Manager

ZRS•Dallas, TX

About The Position

The Assistant Property Manager motivates and encourages Leasing Consultants in their leasing work, gathers and uses market information, and prepares for advancement to Property Manager. The role reports directly to the Property Manager and supports day-to-day property operations, resident services, leasing, financial administration, and community occupancy and renewal goals.

Requirements

  • Valid driver's license.
  • High school diploma.
  • Excellent computer, verbal, math, and reasoning skills.
  • Strong negotiating and sales abilities.
  • Strong leadership, interpersonal, and organizational skills.
  • Effective time management and attention to detail.
  • Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
  • Knowledge of the internet, email, and social media as they relate to community marketing.
  • Knowledge of property management software, such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
  • Knowledge of business practices and principles.
  • Ability to handle multiple projects and tasks.
  • Ability to cope with stress in a composed manner.
  • Ability to respect and maintain confidentiality.
  • Ability to work independently and collaboratively in a team environment.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • At least one year of experience in property management or real estate.
  • Post-secondary education in business or property management.

Responsibilities

  • Motivate and encourage Leasing Consultants in leasing tasks.
  • Compile, understand, and use market information on an ongoing basis.
  • Collect rent promptly and ensure revenue data is correctly posted in the accounting system.
  • File evictions when applicable and stay informed about local laws and policies.
  • Issue lease violations when necessary and work with the Property Manager to uphold community guidelines.
  • Review and approve applications when necessary, confirming proof of income and compliance with community qualification guidelines.
  • Audit move-ins to ensure required payments have been made and leasing documents have been completed and uploaded.
  • Ensure resident billing, including scheduled future billing, is correct.
  • Complete monthly reports according to company guidelines.
  • Learn the property budget and coding; assist with preparing and uploading bills and submitting them for approval.
  • Resolve resident situations before they are escalated to the Property Manager.
  • Assist with leasing and conduct tours when needed.
  • Handle escalated service requests and work with the property team to meet customer service standards.
  • Work with the Property Manager to meet budgeted occupancy and leasing goals.
  • Assist the Property Manager with resident functions and resident renewals.

Benefits

  • Competitive pay.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Housing discounts.
  • Vacation.
  • Paid holidays.
  • 401(k) plan with employer match.
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