Assistant Property Manager

Lynd Management Group, LLC•Houston, TX

8d•$20 - $23

About The Position

Lynd Management Group is seeking an Assistant Property Manager to support daily property operations, leasing, resident retention, rent collections, and resident services. The role works closely with the Property Manager to support the property’s overall performance and provide a positive experience for current and prospective residents. The Assistant Property Manager may oversee office operations when the Property Manager is absent and should be able to work independently and assume additional responsibility as needed. This is a full-time position with a standard 40-hour workweek. The schedule may include weekends, holidays, after-hours calls, training sessions, or company meetings based on business needs. The position involves regular standing, walking, sitting, speaking, and hearing, and may occasionally involve reaching, climbing, balancing, stooping, kneeling, crouching, or lifting and moving items weighing up to 25 pounds. Local travel may be required for bank deposits, meetings, errands, or other business needs. Reasonable accommodations may be provided to qualified individuals with disabilities to perform essential functions. Successful completion of a background check and drug screening is required as a condition of employment. Lynd Management Group is an Equal Opportunity Employer and participates in E-Verify.

Requirements

High school diploma or GED.
Previous customer service, sales, or leasing experience required.
Working knowledge of multifamily operations and Fair Housing requirements.
Strong sales and closing skills, including the ability to generate traffic, qualify prospects, overcome objections, and close leases.
Knowledge of general bookkeeping, accounting practices, rent collection, and property management procedures.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Professional customer service and conflict-resolution skills.
Ability to manage competing priorities and meet deadlines.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Ability to learn and use company technology and property management systems.
Ability to handle confidential information with appropriate discretion.
Ability to work independently and assume additional responsibility in the Property Manager’s absence.
Ability to travel locally for bank deposits, meetings, errands, or other business needs.

Nice To Haves

Two to three years of related experience in property management, leasing, hospitality, customer service, sales, or marketing preferred.
RealPage OneSite experience is preferred.

Responsibilities

Assist the Property Manager with daily property operations and oversee office operations in the Property Manager’s absence.
Support leasing, resident retention, renewals, concessions, and customer service activities.
Respond to telephone, email, and internet inquiries from prospective residents.
Conduct property and apartment tours, qualify prospects, and help convert leads into leases.
Process rental applications, leases, renewals, deposits, and move-in documentation.
Maintain accurate and organized resident and property files.
Collect rent and accurately post payments in RealPage OneSite.
Contact residents regarding delinquent balances and distribute late notices and other required documents, following company procedures for rent collection and delinquent accounts.
Prepare daily bank deposits and maintain accountability for property funds.
Assist with resident questions, concerns, maintenance follow-ups, and complaint resolution; build positive relationships with current and prospective residents.
Prepare timely and accurate traffic, vacancy, move-out, market survey, and weekly activity reports.
Process purchase orders and invoices for submission to Accounting.
Distribute renewal notices and assist with lease renewal activities.
Assist with resident events and other property activities.
Inspect vacated apartments when needed to identify repairs or replacements.
Monitor grounds and property appearance and report safety hazards, maintenance needs, or other concerns.
Complete required documentation for households with rental assistance vouchers, when applicable.
Assist with marketing and outreach efforts to increase property awareness and prospective resident traffic.
Attend training programs, meetings, and company events.
Perform other duties as assigned to support property operations.