Assistant Property Manager

Legend Management Group • Clarksburg, MD

17d • Onsite

About The Position

The Assistant Property Manager supports community operations and activities to achieve goals. The role performs administrative and organizational duties, including communicating with residents, collecting rent, bookkeeping, organizing community tours, and coordinating with the service team. The position works at an apartment community and reports to the Property Manager.

The Assistant Property Manager contributes to leasing, resident retention, financial performance, customer service, community outreach, and team development. The role also supports resident events and communications, social media, and the adoption of new leasing practices. Salary range is $50,000–$60,818 based on experience, with $15,900+ annual bonus potential. Legend Management Group has a mandatory COVID-19 vaccination policy.

Requirements

• Bachelor’s degree or equivalent experience.
• Customer service or sales/marketing experience, supervisory experience, and/or at least 2 years of multi-family property management experience.
• Knowledge of applicable laws.

Nice To Haves

• Bachelor’s degree is preferred.
• Proficiency in RealPage, OneSite, and YieldStar is preferred.

Responsibilities

• Respond promptly to inquiries and provide personalized follow-up by email, phone, text, or video.
• Establish positive relationships with internal and external customers.
• Encourage and help develop and/or oversee team members.
• Collect rent, handle late payments, and monitor and reduce delinquency.
• Help improve financial performance by identifying ways to maximize revenue and reduce expenses.
• Manage the leasing process from initial contact through move-in.
• Attract residents through advertising, video tours of vacant units, in-person or virtual lease tours, and referrals.
• Manage leads in the lead management system and follow up according to company best practices.
• Use market and competitor knowledge to lead leasing meetings.
• Prepare sales administrative reports.
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved adequately.
• Coordinate and participate in resident retention programs and the renewal process.
• Conduct corporate outreach with existing preferred employers and develop new relationships and opportunities through visits and frequent communications.
• Conduct outreach to local businesses.
• Organize and conduct resident events with Property Managers and the leasing team.
• Post engaging content consistently to social media accounts.
• Create resident communications such as flyers, newsletters, and videos.
• Adopt and practice new leasing innovations introduced by Legend.
• Demonstrate behaviors that cultivate a positive work culture.
• Commit to professional development, keep up-to-date with industry trends and changes, and attend training.

Benefits

• Great compensation package and bonus plan.
• 100% employer-paid health insurance.
• Dental and vision insurance.
• Paid time off, including holidays, vacation, sick, administrative, and bereavement leave.
• Company-matched 401(k).
• Apartment rent discount.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level