Assistant Property Manager

Morgan Properties•Fayetteville, NC

18d•$23 - $26

About The Position

The Assistant Property Manager supports the daily operations of a property under the guidance of the Property Manager. The role assists with leasing, collections, resident services, maintenance oversight, vendor relations, lease administration, reporting, and staff coordination while helping maintain property standards and provide quality service to residents and staff. The position also requires compliance with Fair Housing Laws, company policies, and applicable legal and regulatory requirements.

Requirements

Associate degree from a two-year college or university, or two to three years of related experience and/or training, or an equivalent combination of education and experience.
Prior property management experience or managerial experience in a sales or customer service role.
Strong interpersonal and communication skills for interacting with residents and office staff.
Strong analytical and problem-solving skills.
Attention to detail and the ability to maintain accurate records and manage multiple tasks simultaneously.
A valid driver’s license, good driving record, and auto insurance may be required for travel between properties.

Responsibilities

Address delinquent accounts and initiate eviction processes, including filing necessary documents and attending court hearings when required.
Follow up on delinquencies and support timely collection of payments.
Handle apartment rental, move-in, resident insurance, and lease renewal activities as needed.
Schedule appointments for prospective residents and current residents.
Maintain accurate resident records, including names, lease dates, charges, and credits.
Process security deposit refunds and support positive resident relations.
Record resident correspondence and assist in validating rental eligibility.
Promote resident retention programs and respond promptly to resident concerns.
Provide support in the Property Manager’s absence and assist with managerial duties as directed.
Assist with monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
Train and coach office staff as directed by the Property Manager.
Attend staff meetings and take minutes when necessary.
Assist with collecting and processing payments and purchase orders.
Assist with requested property work and ensure its completion.
Build and maintain vendor relationships, ensure proper invoicing, and handle vendor statements.
Oversee lease and renewal processes for accuracy and policy compliance.
Maintain renewal records and assist with leasing marketing and follow-up.
Follow federal and state Fair Housing Laws and company policies, ensuring legal and regulatory compliance.

Benefits

20% rent discount
$100 new lease commissions
Shared property staff renewal commissions, paid monthly
$300 Morgan Essentials, paid quarterly
Employee referral program with earnings of up to $750 per referral
Education and tuition reimbursement program
Medical, dental, vision, life/AD&D, and long- and short-term disability insurance
401(k) retirement plan with company match
Paid time off, including 10 holidays per year and sick leave
Employee Assistance Program
Additional employee discounts on various services