Assistant Property Manager
About The Position
At Mission Rock Residential, the Assistant Property Manager supports the day-to-day operation of Sable Station Apartments in Aurora, Colorado. Under the direction of the Property Manager, this role assists with maintaining compliance and successful property operations. The position involves regular communication with residents to encourage timely rent payment and adherence to lease agreements. The Assistant Property Manager provides customer service to residents and prospects, explains policies and procedures, reviews resident files and accounting records, follows up on outstanding balances, and enforces lease terms. The role also includes touring the community, amenities, and vacant apartments with prospects and maintaining current knowledge of apartment specifications, vacancies, notices, and rental rates.
Requirements
- At least 1–2 years of onsite experience as a Leasing Consultant.
- Competence with personal computer skills, keyboarding, internet search, and math.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Thorough understanding and application of Fair Housing laws.
- Authorization to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Responsibilities
- Maintain a high level of customer service and online presence to achieve satisfactory resident and prospect survey and review scores.
- Understand and explain policies concerning screening qualifications, application criteria, lease paperwork, rent collection, and move-in and move-out procedures to current and prospective residents.
- Review resident files and accounting records to identify unpaid balances and late fees.
- Communicate with residents about outstanding balances and implement procedures for collecting delinquent balances.
- Enforce lease agreements.
- Tour the community, amenities, and vacant apartments with prospects.
- Maintain current knowledge of apartment specifications, vacancies, notices, and rental rates.
Benefits
- Bonus opportunity, depending on position eligibility.
- Generous paid time off, including 13 paid holidays, a floating holiday, a volunteer day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
- Housing discount program, subject to availability and prior ownership group approval.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA) with employer contribution and Flexible Spending Account (FSA) options.
- Employer-sponsored short-term and long-term disability coverage.
- Company-paid life insurance.
- Optional critical illness, hospital indemnity, and accident insurance.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
