Assistant Property Manager

United Payroll•Albany, NY
•Onsite

About The Position

The United Group of Companies, Inc. is hiring a full-time Assistant Property Manager for The Apex at Crossgates, a professionally managed multifamily community in Guilderland, New York. The role supports the Property Manager and assists with marketing and leasing, resident services, financial reporting, administrative work, and upkeep of the property’s physical assets. The position is non-exempt and pays $29 per hour plus participation in a bonus program. Work hours are Sunday through Thursday, 9:00 a.m. to 5:00 p.m.; hours may vary based on office needs and scheduled appointments. The Assistant Property Manager helps prepare marketing materials and reports, supports rent collection and resident programming, prepares financial documents for the Property Manager’s approval, and handles paperwork related to residents’ move-ins, move-outs, and renewals. The role also includes inspecting the property, following up on maintenance work orders, assisting with recommendations for repairs and supplies, communicating problems to the Property Manager, and responding to on-site emergencies. The role requires a bachelor’s degree or related property management experience, and at least two years of property management experience, specifically in leasing and/or office administration. Working knowledge of Microsoft Office, Entrata, and Canva is preferred. The position involves exposure to outdoor and service areas and physical activity, including lifting, carrying, bending, and prolonged standing or walking.

Requirements

  • Bachelor’s degree or related experience in property management.
  • At least 2 years of property management experience, specifically leasing and/or office administration.
  • Exceptional communication, sales, and negotiation skills.
  • Ability to solve problems involving residents and challenging situations.
  • Demonstrates integrity on a personal and professional level.
  • Able to lift, push, pull, and/or carry objects weighing up to 50 pounds unassisted.
  • Able to perform frequent lifting, moving, transferring, bending, stooping, squatting, and reaching, and to stand or walk for prolonged periods.

Nice To Haves

  • Working knowledge of Microsoft Office.
  • Working knowledge of Entrata.
  • Working knowledge of Canva.

Responsibilities

  • Assist with preparing advertising and marketing materials.
  • Prepare regular market surveys.
  • Complete and distribute weekly and/or monthly sales reports.
  • Make recommendations to improve marketing and leasing programs.
  • Assist with all phases of rent collection and the rent manager program.
  • Review the property complaint log to identify areas needing remediation or assistance.
  • Plan, assist with, and support on-site resident events and programming.
  • Prepare accounts payable for the Property Manager’s approval.
  • Prepare month-end reports for the Property Manager’s approval.
  • Assist with budget preparation and report budget variances.
  • Prepare paperwork relating to resident move-ins and move-outs.
  • Input data into the computer system.
  • Prepare paperwork and items related to resident move-ins and renewals.
  • Handle on-site emergencies, communicate problems, and make recommendations to the Property Manager.
  • Assist with follow-up inspections of maintenance work orders.
  • Regularly inspect property grounds and common, interior, and exterior areas as needed.
  • Assist the Maintenance team by recommending approved physical repairs, replacements, and improvements.
  • Recommend purchasing supplies, materials, equipment, and related items when needed and approved.

Benefits

  • Medical insurance with three plan options and HSA options.
  • Dental insurance.
  • Vision insurance.
  • Company-paid basic life insurance equal to one times annual salary, with additional voluntary life plans.
  • 401(k) retirement plan with employer match of up to 4% after one year of service.
  • Employee Assistance Program.
  • 24/7 United Concierge Medicine telemedicine service, including mental health services.
  • Premium Calm App subscription.
  • Childcare tuition discount through Learning Care Group.
  • Dependent Care FSA.
  • Tuition Assistance Program.
  • Personal, sick, and vacation time; vacation accrual increases with years of service.
  • 10 company-paid holidays.
  • Bonus program.
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