Assistant Property Manager

LyvWell Apartments•Boynton Beach, FL
•$28•Onsite

About The Position

The Assistant Property Manager assists the Property Manager with the general administration and daily operations of an apartment community. The role is cross-trained on Property Manager functions and acts in that capacity when the Property Manager is absent. It helps maintain the property’s physical assets and performance, supports the goal of achieving the highest possible net operating income, and monitors regulatory compliance and adherence to company policies and procedures. The Assistant Property Manager supports the timely, accurate use of on-site property management software, including training new associates and providing ongoing staff training. The role helps operate the property efficiently in accordance with Loss Prevention and Corporate Office policies, responds to emergencies, and contacts appropriate agencies or Regional Managers when needed. It may also prepare purchase orders, process vendor invoices, send documentation to the Corporate Office, and respond to vendor payment inquiries. The position supports maintenance operations, resident service requests, leasing and lease renewals, inspections, rent collection, and delinquency follow-up. It meets prospective residents, assesses housing needs and eligibility, shows apartments and amenities, communicates rental rates and promotions, and collects application and rental-related funds. It conducts move-in, move-out, market-readiness, and potentially interim inspections, and follows applicable Fair Housing and company policies.

Requirements

  • High school diploma or GED.
  • 1–2 years of experience in leasing, bookkeeping, or operations.
  • Knowledge of Fair Housing laws, property management, and Microsoft Office.
  • A valid driver’s license may be required depending on the needs of the property.

Nice To Haves

  • Associate degree in Property Management or Accounting/Bookkeeping.
  • Knowledge of affordable housing programs and Yardi.
  • Customer service, follow-through, and personal accountability.

Responsibilities

  • Assist the Property Manager with the general administration and daily operations of the apartment community; act in the Property Manager’s capacity during their absence.
  • Help maintain the physical asset and property performance to achieve the highest possible net operating income.
  • Monitor regulatory compliance and adherence to company policies and procedures.
  • Support timely input and effective use of on-site property management software; assist with training new and existing associates.
  • Help manage efficient property operations in accordance with Loss Prevention and Corporate Office policies, including during understaffed periods.
  • Respond to emergency situations and contact appropriate agencies or Regional Managers as necessary.
  • Prepare purchase orders, code and process vendor invoices, send documentation to the Corporate Office, and follow up on vendor payment inquiries as needed.
  • Maintain knowledge of maintenance programs, preventive maintenance, housekeeping, and resident maintenance processes.
  • Prepare service orders, distribute them to appropriate associates, follow up on requests, notify residents of delays, and ensure requests are completed.
  • Perform leasing and lease-renewal functions in accordance with company and Fair Housing policies and procedures.
  • Meet prospective residents, identify housing needs, assess eligibility, show available and model apartments and amenities, quote rental rates and promotions, and conduct follow-up.
  • Collect funds related to applications, security deposits, and rentals.
  • Conduct move-in and move-out inspections to determine applicable damage charges, as well as market-readiness and possible interim inspections.
  • Collect and verify rent, account for discrepancies, deposit rent checks, send verifying information to the Corporate Office, and follow up on delinquent rent, initiating eviction procedures as necessary.

Benefits

  • Full benefits package
  • Generous paid time off
  • 401(k) with company match
  • Growth and advancement opportunities
  • Referral bonus program
  • Associate rental discount for associates who live on-site
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