Assistant Property Manager

Comstock • Charlotte, NC

13d • Onsite

About The Position

The Assistant Property Manager will assist in managing a high-rise property in Charlotte, North Carolina. The property is part of Comstock’s growing portfolio and offers the opportunity to make an impact on the onsite team and the company. The role oversees leasing, marketing, resident relations, property operations, financial performance, maintenance, vendor relationships, and the transition from construction to operations. It also leads and develops the onsite team and ensures compliance with company policies and applicable laws.

Requirements

• High school diploma or equivalent required.
• At least 4 years of progressive property management experience, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise.
• At least 2 years of supervisory experience, with demonstrated ability to lead, motivate, and develop a team.
• Strong financial acumen, including experience with budgets, financial statements, and variance reporting.
• Expertise in federal fair housing requirements and applicable state and local laws.
• Proficiency with property management software such as Yardi, RealPage, or similar, Microsoft Office, and digital marketing tools.
• Demonstrated experience in conflict resolution, customer service, and relationship management.
• Credible and trustworthy, with integrity.
• Proactive, positive leadership approach and ability to hold oneself and the team accountable for excellence.
• Strong organizational, multitasking, communication, and attention-to-detail skills in a fast-paced, high-demand environment.
• Strong mentoring, coaching, people management, time management, and leadership skills.
• Ability to cultivate a professional, friendly, and supportive team atmosphere and motivate the team through character, consistency, vision, compassion, and recognition.
• Ability to communicate expectations clearly and effectively and ensure they are understood.
• Exceptional oral and written communication, active listening, and organizational skills.
• Flexibility in dealing with complex problems or organizational change.
• Ability to define and resolve complex issues by evaluating options and implementing practical, business-minded solutions.
• Ability to present information effectively and respond to questions from senior and executive-level management.
• Strong budgeting and financial skills.

Nice To Haves

• College degree.

Responsibilities

• Lead, motivate, and train the onsite team to deliver first-class service and meet corporate goals, core values, and departmental responsibilities.
• Oversee the onsite lease-up process and ensure prospects receive an exceptional experience from first contact through move-in.
• Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events for a new luxury lease-up community while adhering to brand standards.
• Oversee daily leasing activity, pricing strategies, concessions, and market analysis.
• Address and resolve resident concerns professionally and in accordance with guidelines established by the Comstock Executive Team.
• Assist in preparing the annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.
• Support monthly financial reporting, including variance reports, market analysis, accruals, and performance summaries.
• Oversee maintenance operations, luxury-standard curb appeal, and timely completion of recommended and required routine maintenance.
• Partner with construction and development teams on the transition from construction to operations, including unit inspections and punch lists.
• Manage vendor relationships, including signage vendors, to meet lease-up marketing and wayfinding needs.
• Ensure compliance with company policies, procedures, and applicable state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.
• Hire, direct, and supervise the onsite team; communicate expectations, develop team members, and hold them accountable for company goals and responsibilities.
• Perform other duties as assigned.

Benefits

• Competitive salary with bonus potential.
• Generous benefit package including medical, dental, vision, 401(k) match, and life insurance.
• Opportunities for advancement within the expanding portfolio.
• Annual professional development funds.
• Housing discount.
• Commuter benefits.
• Free parking and EV charging.
• Parental leave program.
• Friendly work environment that values collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED