Assistant Property Manager

Clear Investment Group•Cincinnati, OH

22d•$28 - $32•Onsite

About The Position

The Assistant Property Manager is a hands-on leadership role responsible for day-to-day operations at a distressed residential community. The role focuses on stabilizing and revitalizing the property through leasing, collections, maintenance coordination, staff management, financial oversight, operational efficiency, and improved resident satisfaction. The position reports directly to the Regional Manager and is expected to help restore the community to full occupancy. The ideal candidate is proactive, results-driven, coachable, and effective at working with people and processes in high-stress situations. The position is full-time and on-site in Cincinnati, Ohio. The posting lists compensation inconsistently: the opening section gives $28–$32 per hour, while the compensation section gives a base salary of $24–$28 per hour, both commensurate with experience.

Requirements

At least 4 years of property management experience, preferably in multifamily residential or distressed property settings.
Demonstrated success stabilizing and improving underperforming properties.
Strong leadership experience, including hiring, supervising, and managing team performance.
Experience with Yardi Voyager, RentCafe, or similar property management software.
Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations.
Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment.
Strong professionalism, communication, and problem-solving skills.
Organized, detail-oriented, and capable of independent decision-making.
Ability to walk the property regularly, climb stairs, and lift 25–50 pounds as needed.
Valid driver's license and reliable transportation.

Responsibilities

Oversee daily property operations and ensure compliance with company policies, Fair Housing laws, and local regulations.
Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care.
Manage maintenance service requests, prioritize urgent items, and coordinate vendors and in-house staff.
Monitor and enforce lease terms, community rules, and safety policies.
Address resident complaints and service issues professionally, discreetly, and promptly.
Supervise on-site leasing, maintenance, porter, and contractor personnel, including scheduling, performance evaluations, and coaching.
Drive occupancy through strategic leasing and marketing efforts.
Manage marketing campaigns across platforms such as RentCafe, ILS, social media, signage, and outreach.
Set and meet leasing goals, and regularly review traffic reports and conversion metrics.
Ensure vacant units are market-ready and coordinate professional tours, follow-ups, and move-ins.
Build rapport with prospective and current residents to support satisfaction and retention.
Prepare, review, and manage operating budgets in coordination with the Regional Manager.
Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines.
Monitor property financials, including accounts payable and receivable, purchase orders, and vendor contracts.
Prepare monthly, quarterly, and annual reports covering key metrics, resident feedback, occupancy trends, and property needs.
Analyze operational data to improve performance and reduce expenses.
Maintain organized resident files, contracts, inspections, incident reports, and vendor documents.
Uphold company policies, applicable housing laws, and safety protocols.
Train and onboard team members and provide ongoing coaching and performance development.
Ensure timely completion of administrative duties, including rent roll updates, delinquency logs, vendor W-9s, and inspection records.
Create and maintain a resident retention plan involving events, communication programs, and reputation management.