Assistant Property Manager

ARCAN Capital•Augusta, GA

3d•Onsite

About The Position

Arcan Capital is seeking an Assistant Property Manager to support onsite operations and help provide an outstanding living experience for residents. Working under the direction of the Property Manager, this role supports daily property operations, including leasing activity, renewals, collections, financial reporting, and resident communications. The Assistant Property Manager provides customer service to current and prospective residents, helps maintain a welcoming community atmosphere, and contributes to resident satisfaction and property performance. The role requires a detail-oriented, customer-focused approach and the ability to manage multiple responsibilities in a fast-paced, team-oriented environment. Property management or leasing experience is beneficial, but the company also values service-oriented people who are eager to take on challenges.

Requirements

At least two years of experience in property management or a related field.
Proficiency in basic accounting and bookkeeping practices.
Strong computer skills, including Microsoft Office Suite and property management software such as Yardi and Rent Café.
Excellent communication, problem-solving, and interpersonal skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Strong leadership and team collaboration skills, with a positive and solution-oriented mindset.
A positive, professional, team-oriented attitude and commitment to excellence.
Familiarity with federal, state, and local fair housing laws and regulations.
Willingness to work a flexible schedule, including weekends and holidays, as needed.
High school diploma or equivalent.

Nice To Haves

Supervisory experience.
Prior experience in customer service, leasing, hospitality, or administrative support.
Ability to handle confidential information with professionalism and discretion.

Responsibilities

Assist current and prospective residents by responding to inquiries via phone, email, and in person in a timely, professional, and friendly manner.
Support leasing efforts by verifying applications, ensuring compliance with Fair Housing guidelines, and leasing apartments as needed.
Assist with staff training and model effective sales techniques.
Lead rent collection efforts, manage delinquent accounts, and initiate lease terminations or legal action when necessary.
Contribute to budget management by making fiscally responsible decisions that enhance the community’s net operating income.
Maintain accurate resident records, process rental payments, and oversee accounting functions, including bank deposits.
Conduct move-in and move-out inspections and ensure apartments and community areas meet quality standards.
Act as the Property Manager in their absence and adapt to evolving company needs.
Perform additional duties as assigned.