Assistant Property Manager, Multifamily (Floating)

Cushman & Wakefield•Houston, TX

18d

About The Position

The Assistant Property Manager is responsible for maintaining communities to a market-ready standard and ensuring a high level of service. This role assists the Property Manager with overall property operations, financial management, leasing and marketing, resident relations, and the day-to-day supervision of the on-site team. The position involves traveling between properties, working in a professional office environment, and helping maintain a positive living environment for residents.

Requirements

High school diploma, GED, or technical or vocational school education required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure the smooth operation of the community in a fast-paced environment.
Assist with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork according to company standards.
Track and evaluate advertising and client traffic.
Maintain and model the Cushman & Wakefield mission.
Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach on-site staff as needed.
Maintain resident files according to company standards.
Resolve resident conflicts promptly and provide consistent follow-up.
Manage and maintain the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities among staff and set goals to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs, as well as paid and unpaid time away from work.