Assistant Property Manager

Fogelman•Memphis, TN

12d

About The Position

The Assistant Property Manager is responsible for rent collection and posting, delinquency follow-up, move-out procedures, monthly reporting, resident services, and leasing. The role also assists the Property Manager with assigned property operations and ensures compliance with company policies and applicable laws. The Assistant Property Manager may stand in for the Property Manager when needed. Weekend work may be required.

Requirements

Two years of experience as an assistant property manager in the multifamily industry.
Property accounting experience, including rent collection, eviction processes, and delinquency management, with strong attention to detail.
Excellent verbal and written communication, relationship-building, and customer service skills.
Ability to work in a fast-paced environment and multitask.
Depending on the property, a valid driver's license and automobile insurance may be required.

Nice To Haves

Working knowledge of property management platforms such as Yardi, Entrata, Yieldstar, or CRM.
Apartment leasing experience.

Responsibilities

Post monthly rent, application fees, deposits, and resident collections into the company platform in a timely manner.
Perform leasing duties, including renewals, as required.
Collect amounts due after move-out for damages, additional cleaning, and other charges.
Contact delinquent residents by letter and in person to obtain payment, aiming for no balance due by accounting month-end.
File eviction paperwork with the property's attorneys and attend court.
Process vacating residents' move-outs in the computer system to maintain accurate occupancy records.
Prepare month-end closeout reports, including occupancy and accounting reports, and process Statements of Deposit Accounts (SODA).
Stand in for the Property Manager when they are unavailable.
Follow company policies, including safety and Fair Housing policies.
Perform other duties as assigned.