Assistant Property Manager
About The Position
The Assistant Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community, with a strong emphasis on accounts receivable and leasing. The role includes administering lease renewals, maintaining property management software and resident records, supporting collections, and helping ensure positive relations with residents, prospective residents, vendors, and coworkers. The position also supports property condition monitoring and general office operations, and may perform Property Manager duties in the Property Manager’s absence. The role requires adherence to established fair housing policies.
Requirements
- Previous supervisory skills are required.
- Good computer skills, with emphasis on Microsoft Word and property management software.
- Good organizational skills.
- A basic understanding of accounting principles and office administration.
- Ability to communicate effectively.
- Must be team-oriented.
Nice To Haves
- Previous experience in Property Management.
- Some experience in Excel.
Responsibilities
- Determine the new interest rate annually and revise security deposit interest forms.
- Establish and maintain good relations with residents, prospective residents, vendors, and coworkers.
- Maintain accounts receivable controls and Village Green’s targeted delinquency goal of less than .005% of annual GPI.
- Apply payments to resident ledgers, make daily bank deposits, and follow up on payments through calls or collection and demand notices.
- Create and deliver NSF notification letters; adjust or correct resident ledgers; input concessions; and update lease information and changes.
- Maintain complete and current property management software information, including daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals and changes, household and occupant demographics, search tag information, application decisions, and cancellations.
- Administer the lease renewal program.
- Generate and deliver correspondence to residents, vendors, and prospective residents, including lease violations, certificates of insurance updates, and application rejection letters.
- Inspect move-outs promptly to document charges before reconciling security deposits.
- Maintain the collection policy for former residents with an account balance.
- Assist in monitoring property condition and report concerns or liabilities to the Property Manager or Maintenance Supervisor.
- Adhere to established fair housing policies.
- Perform general office duties, including answering telephones, writing service requests and newsletters, filing, and monitoring and ordering office supplies and printed materials.
- Perform Property Manager duties when asked, in the Property Manager’s absence.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
