Assistant Property Manager - New Clay House

SupportWorks Housing•Richmond, VA

About The Position

SupportWorks Housing is hiring an Assistant Property Manager for New Clay House. The role supports property operations and residential services, working with the Senior Property Manager to manage the property. Responsibilities include assisting with rent collection, processing applicants, legal proceedings, budgeting, rent increase requests, and property records. The position also supports inspections and audit preparation, and manages public inquiries, tours, volunteer activities, and planning for new development and residential services programs.

Requirements

  • Three or more years of prior residential property management experience.
  • Good interpersonal and communication skills, with the ability to work with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers, and supervisors.
  • Strong attention to detail and the ability to plan, prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Self-motivated and customer service oriented, while adhering to safety protocols.
  • Valid Virginia Driver's License and reliable transportation.
  • Computer skills, including working knowledge of primary Microsoft Office programs.
  • Pre-employment drug testing, criminal background check, and reference checking are conducted for applicants hired.

Nice To Haves

  • Experience with Section Eight and Low Income Housing Tax Credits.
  • Knowledge of applicable federal and state housing laws.
  • Knowledge of OneSite conventional and affordable property management software; NextGen knowledge is preferred. Ability and desire to learn these programs may be considered.
  • Registered Apartment Managers Certification.
  • CPR and First Aid Certification.

Responsibilities

  • Manage public inquiries and tours.
  • Coordinate volunteer activities.
  • Assist with new development planning and residential services program planning and implementation.
  • Work with the Senior Property Manager on property management, including rent collection, processing new applicants, legal proceedings, and budget maintenance.
  • Coordinate and assemble information for rent increase requests, including market comparables.
  • Maintain property management files, including property reports, invoices, and current and former resident files.
  • Assist with inspections of occupied and vacant units to ensure cleanliness, safety, and high-quality maintenance.
  • Assist with preparation for desk and physical audits by government entities, regulators, funders, and partners.
  • Train, mentor, and motivate staff as part of team supervision.

Benefits

  • $4,000 hiring bonus available.
  • Medical, dental, and vision plans starting after one month of employment.
  • Short-term and long-term disability insurance at no cost.
  • Life insurance at no cost, plus voluntary life insurance.
  • Employee Assistance Plan (EAP).
  • 403(b) retirement plan with company match.
  • Generous paid time off plan, including vacation, sick, and personal days.
  • 14 paid holidays.
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