Property Manager, New Development

Coastal Ridge • West Lafayette, IN

6d • Onsite

About The Position

The Property Manager, New Development leads the overall lease-up operations of a newly developed community, ensuring exceptional resident service and achievement of the property’s financial goals. This role is pivotal in launching a new community and building the foundation for long-term success, overseeing initial operations and recruiting and training the onsite team to support the transition from construction to stabilization. The position is based at a new development in West Lafayette, Indiana, and reports to the Regional Manager. It is a full-time, exempt position.

The Property Manager establishes operational systems, drives leasing and marketing, manages financial performance and compliance, and leads the onsite team. The role also serves as the primary point of contact between the property and corporate office, communicates operational and financial risks, and interacts with investors as necessary.

Requirements

• High school degree or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions, including but not limited to PA, IL, NJ, and IA.
• Three to seven years of progressive experience in multifamily property management.
• Previous experience with new construction lease-up properties required.
• Proficiency in Microsoft Excel, including creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

• Bachelor’s degree in Property Management, Business, or a related field preferred.
• At least one year of experience as a Property Manager preferred.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.

Responsibilities

• Oversee and begin all aspects of operations at newly developed properties, ensuring smooth transitions from construction to occupancy readiness.
• Develop and implement onsite organizational systems to support daily operations and operational excellence from day one.
• Recruit, train, and mentor new team members to manage the site post-stabilization while maintaining occupancy and performance targets.
• Create and execute marketing strategies to establish the community’s presence in new markets and attract prospective residents.
• Oversee and participate in all aspects of the leasing process, including administration, marketing initiatives, and maintaining competitive market knowledge to achieve occupancy goals.
• Monitor and manage financial performance against monthly, quarterly, and annual targets, optimizing net operating income through cost management and revenue growth strategies.
• Ensure compliance with rent collection policies, landlord/resident laws, and eviction procedures while delivering exceptional customer service.
• Train and hold the team accountable, provide mentorship, and promote collaboration and a positive work environment.
• Monitor service request completion, maintain aesthetic standards, and proactively address resident concerns to enhance retention.
• Manage operational reporting requirements and ensure regular and ad-hoc reports are accurate and submitted on time.
• Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans as needed.
• Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
• Perform other responsibilities as assigned.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; benefits are described as competitive and comprehensive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED