Assistant Property Manager - New Clay House

SupportWorks Housing•Richmond, VA
•$24 - $25

About The Position

SupportWorks Housing is hiring an Assistant Property Manager for New Clay House. The role supports property operations in coordination with the Senior Property Manager, including resident and public engagement, rent collection, applicant processing, legal proceedings, budgeting, recordkeeping, unit inspections, and audit preparation. The position also contributes to planning and implementing residential services and new development activities. The work serves residents experiencing challenges related to homelessness, substance abuse, and mental health, with an emphasis on dignity, respect, and supportive housing.

Requirements

  • Three or more years of prior residential property management experience.
  • Good human relations and communication skills, with the ability to work with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers, and supervisors.
  • Attention to detail and the ability to plan, prioritize, multitask, and meet deadlines in a fast-paced environment.
  • Experience supervising a team, including training, mentoring, and motivating staff.
  • Self-motivated and customer-service oriented, while adhering to safety protocols.
  • Valid Virginia driver's license and reliable transportation.
  • Computer skills, including working knowledge of primary Microsoft Office programs.
  • Knowledge of property management software, or demonstrated ability and desire to learn OneSite conventional and affordable and NextGen.

Nice To Haves

  • Experience with Section Eight and Low Income Housing Tax Credits.
  • Knowledge of applicable federal and state housing laws.
  • Registered Apartment Managers Certification.
  • CPR and First Aid Certification.
  • Knowledge of NextGen property management software.

Responsibilities

  • Manage public inquiries, tours, and volunteer activities.
  • Participate in new development planning and residential services program planning and implementation.
  • Work with the Senior Property Manager to manage the property.
  • Assist with rent collection, processing new applicants, legal proceedings, and maintaining the budget.
  • Coordinate and assemble information for rent increase requests, including market comparables.
  • Assist in maintaining property management files, including property reports, invoices, and current and former resident files.
  • Assist with inspections of occupied and vacant units to ensure cleanliness, safety, and high-quality maintenance.
  • Assist in preparing for desk and physical audits by government entities, regulators, funders, and partners.

Benefits

  • A $4,000 hiring bonus is available.
  • Medical, dental, and vision plans starting after one month of employment.
  • Short-term and long-term disability insurance and life insurance at no cost.
  • Voluntary life insurance.
  • Employee Assistance Plan (EAP).
  • 403(b) retirement plan with a company match.
  • Generous paid time off, including vacation, sick, and personal days.
  • 14 paid holidays.
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