Property Manager, New Development

Coastal Ridge•Sunbury, OH

16h•$71,000 - $90,000•Onsite

About The Position

The Property Manager, New Development leads the overall lease-up operations of a new community, delivering exceptional resident service and achieving the property’s financial goals. This role is pivotal in launching a new community and building the foundation for long-term success, overseeing initial operations and recruiting and training the onsite team to support the transition from construction to stabilization. The position works at The Claire on Inwood, a new development asset in Sunbury, Ohio. It is a full-time, exempt role reporting to the Regional Manager.

Requirements

High school degree or equivalent.
Willingness to obtain licenses and certifications required by state or local jurisdictions.
Three to seven years of progressive experience in multifamily property management.
Previous experience with new-construction lease-up properties.
Proficiency in Microsoft Excel, including creating formulas and sorting and filtering data.
Strong leadership, communication, and problem-solving skills, with a passion for driving team success.

Nice To Haves

Bachelor’s degree in Property Management, Business, or a related field.
At least one year of experience as a Property Manager.
Experience with property management systems such as Entrata, Onesite, or Yieldstar.

Responsibilities

Oversee and initiate all aspects of operations at newly developed properties, ensuring a smooth transition from construction to occupancy readiness.
Develop and implement onsite organizational systems to support daily operations and operational excellence from day one.
Recruit, train, and mentor team members to manage the site post-stabilization while maintaining occupancy and performance targets.
Create and execute marketing strategies to establish the community in new markets and attract prospective residents.
Drive leasing production by overseeing and participating in leasing administration, marketing initiatives, and competitive market research to achieve occupancy goals.
Monitor and manage financial performance against monthly, quarterly, and annual targets, optimizing net operating income through cost management and revenue growth.
Ensure compliance with rent collection policies, landlord/resident laws, and eviction procedures while providing exceptional customer service.
Foster a positive and productive work environment through training, accountability, mentorship, and collaboration.
Monitor service request completion, maintain aesthetic standards, and proactively address resident concerns to enhance retention.
Support social media marketing and reputation management, including promoting events, amenities, resident experiences, and leasing opportunities in accordance with company guidelines.
Manage operational reporting requirements and ensure regular and ad-hoc reports are accurate and submitted on time.
Identify and communicate operational and financial risks to corporate management and collaborate on corrective action plans.
Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
Promote and model adaptability, innovation, and solutions-oriented thinking to meet the community’s changing needs.
Perform other responsibilities as assigned.