Assistant Property Manager
About The Position
The Assistant Property Manager assists the Business Manager and works under their supervision to support all phases of an apartment community’s operation, including general administration and maintenance. The role helps direct and control personnel and resources to maintain the community in good physical condition and support stable fiscal operations. This is an on-site, full-time position requiring availability Tuesday through Saturday. Responsibilities include supporting leasing and resident services, administrative and financial tasks, property operations, team leadership when the Business Manager is absent, and compliance and reporting. The employee may also perform other reasonably related business duties assigned by their immediate supervisor or other management. The job description does not constitute a written or implied contract of employment.
Responsibilities
- Assist with advertising, leasing, and community outreach to support occupancy goals.
- Prepare and sign rental agreements in the Business Manager’s absence.
- Manage move-ins and move-outs, perform apartment inspections, and promptly resolve resident concerns.
- Create and implement resident retention strategies.
- Maintain accurate lease files and assist with bookkeeping.
- Collect and deposit rent in accordance with company procedures.
- Manage delinquent accounts and coordinate collections.
- Audit files, perform market surveys, monitor competition, support weekly leasing goal setting, and maintain shop score standards.
- Help ensure the community remains clean, safe, and well-maintained.
- Coordinate with service teams and vendors to minimize vacancy downtime.
- Perform regular inspections and report maintenance issues.
- Enforce service request priorities and maintenance standards.
- Supervise staff and contractors in the Business Manager’s absence.
- Support and train team members as needed and maintain operations according to company standards and policies when leadership is unavailable.
- Follow accounting and purchasing policies, including deposit systems, budget tracking, invoice coding, and move-out refund processes.
- Manage the online reputation and uphold professional appearance standards.
- Ensure required reporting is accurate and timely.
- Perform other reasonably related business duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Long-term disability, group life, and accidental death and dismemberment insurance.
- Health Savings Account with employer match for employees enrolled in medical coverage.
- Paid sick leave accrued at one hour per 30 hours worked, up to 120 hours.
- Accrued vacation time, up to 120 hours in the first five years, with additional accrual over time.
- 10 paid holidays per year.
- Paid jury duty and bereavement leave.
- 401(k) with company match, eligible after 90 days of employment.
- Anniversary rewards and sail-away days.
- A housing discount, generally 20%, may be available to eligible employees living and working at the same site, subject to availability and rental qualifications.
- The role may be eligible for a bonus program based on individual and company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
