Assistant Property Manager

Avison Young•Orlando, OK

25d•Onsite

About The Position

Avison Young is seeking an experienced Assistant Property Manager to support a commercial portfolio in Orlando, Florida. Reporting to the Property Manager, the role provides administrative and building-operations support as directed, keeps the Property Manager informed, and seeks guidance when appropriate. The Assistant Property Manager helps ensure assets are operated and presented to high standards, supports tenant satisfaction, and contributes to the properties’ long-term potential and profitability. The position supports daily property operations, preventive maintenance, tenant requests, inspections, building systems, accounting and administrative processes, contract coordination, compliance, budgeting, planning, and tenant relations. The Assistant Property Manager collaborates with Operations, Property Management, tenants, vendors, consultants, and clients, and performs other related duties as assigned.

Requirements

1–3 years of experience managing commercial properties.
Strong understanding of property accounting and ability to interpret financial data; some accounting knowledge and skills.
Proficiency in Microsoft Office, particularly Excel and Word.
Proficiency with property management applications such as Yardi and Impak.
Strong organizational and multitasking skills.
Attention to detail and accuracy, with the ability to work under pressure and deliver timely results.
Strong written and verbal communication skills.
Excellent customer and tenant service orientation, relationship-building skills, and problem-solving skills.
Ability to assist with implementing programs and ensure policies and procedures are followed.
Self-motivated, professional, and flexible, with the ability to work independently and collaboratively in a team environment.
Ability to support property operations while considering the assets’ long-term potential and profitability.

Nice To Haves

Experience with Yardi and/or Avid software preferred.
College degree preferred; candidates with industry experience will also be considered.

Responsibilities

Support day-to-day asset operations with Operations and Property Management, ensuring custodial, life-safety, engineering, site services, and general maintenance are carried out according to company policies and client directives.
Assist with the computerized Preventative Maintenance Program (Impak), monitor and dispatch tenant requests, follow up on requests, and prepare monthly chargeback reports.
Conduct interior and exterior property inspections, correct deficiencies immediately when possible, and report issues requiring follow-up to the Property Manager and Director, Property Management.
Assist with building operations and support optimal operation of the Building Energy/Automation Management system in coordination with the Property Manager, Director, Property Management, and a third-party energy management consultant.
Process accounts payable, cash receipts, and accounts receivable.
Assist with preparing and distributing tenant communications and maintain current contact lists.
Coordinate and supervise contracts, maintain the contract log, assist with tendering, periodically review service contracts, and verify invoices against contract pricing and purchase orders.
Ensure site-specific documentation and financial reports are completed accurately and on time, as applicable.
Assist with preparing and submitting industry award applications, including BOMA and LEED.
Respond promptly and positively to tenant and occupant requests; oversee ongoing contract programs to assess needs and resolve problems according to contract scope and service-level agreements.
Collect, analyze, and report statistical data needed to assess management objectives, including response times and deliverables.
Monitor environmental compliance with legislation, codes, and corporate best practices.
Monitor tenant and vendor compliance with insurance requirements and coordinate claims as required.
Assist with developing and preparing budgets, monthly and quarterly financial reports, contracts, expenditures, and purchase orders related to facilities.
Assist with preparation and publication of the annual budget, reforecasts, and business plans.
Assist in developing property capital budgets, including contributions to a ten-year plan for maintenance, facility improvements, and cost-reduction initiatives.
Research and report on equipment and systems for purchase or upgrade.
Understand the management contract and its requirements.
Attend tenant meetings as required, facilitate ongoing communication, assess and address operational concerns, and help maintain the organization’s assets appropriately.
Assist with other administrative, management, property, and client-related duties as assigned.