Assistant Property Manager

Lighthouse Property Management • Nashville, TN

3d

About The Position

The Assistant Property Manager focuses primarily on leasing while supporting the Property Manager with the community’s daily operations. When the Property Manager is not on site, the Assistant Property Manager helps keep the property running smoothly and meeting operational goals. The role includes leasing and sales, income collection, resident relations, marketing support, and administrative duties.

Requirements

• Strong leasing and customer service skills.
• Positive attitude and strong team mindset.
• Basic computer skills, including Outlook, Word, and Excel.
• Ability to stay organized and manage multiple tasks.
• Flexible schedule, including weekends as needed.
• Professional appearance and communication skills.

Nice To Haves

• Two years of residential property management experience is preferred.
• Experience with property management software such as Yardi is helpful.

Responsibilities

• Greet and qualify prospective residents, complete guest cards, conduct apartment tours, and present the community professionally.
• Record prospect activity, follow up with prospects to close leases, and refer prospects to sister communities when appropriate.
• Inspect model units before the first tour each morning and ensure apartment homes are ready for scheduled move-ins.
• Secure lease documents and signatures before move-in.
• Maintain accurate resident records and record and post rent, deposits, and application fees daily.
• Issue notices when required, collect rent, post payments in Yardi, and prepare daily bank deposits before bank closing.
• Maintain positive, professional relationships with residents and assist with retention programs, including newsletters, events, and referral programs.
• Accept service requests, coordinate with maintenance, and follow up with residents after service work is completed.
• Walk the property regularly, report service issues, and help maintain the community’s appearance.
• Support monthly lease renewal efforts and track renewals and move-out notices.
• Stay informed about local market conditions and competitor activity, and provide marketing ideas to improve leasing and resident satisfaction.
• Maintain daily, weekly, and monthly property reports; organize and file leases, reports, and resident documents; and process move-ins and move-outs.
• Prepare security deposit move-out statements.
• Assist the Property Manager with hiring, training, and scheduling office team members.
• Communicate professionally with residents, vendors, and team members, and follow company policies, procedures, and training requirements.

Benefits

• Monthly leasing bonuses
• Eligibility for monthly property bonuses
• Eligibility for a year-end bonus
• Medical coverage
• Dental coverage
• Vision coverage
• Employer-paid life insurance
• Short-term disability insurance
• Long-term disability insurance
• Accident insurance
• Hospital insurance
• 401(k)
• Vacation and sick time
• Company-paid holidays, with about 23 paid days off in the first year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed