Assistant Property Manager

Horning Management Corporation•Washington, DC

4d•Onsite

About The Position

Horning is hiring an Assistant Property Manager to partner with the Property Manager in operating Stoneridge I and Stoneridge II, two neighboring apartment communities totaling 156 homes in Washington, DC. The properties are managed as one operation with a single on-site team. The role supports daily operations and helps lead and develop the office team while managing leasing, resident relations, collections, renewals, unit turnover, reporting, and compliance. The communities operate under HUD Project-Based Section 8 and DC rent control. The position owns annual and interim recertifications, TRACS submissions, EIV discrepancy resolution, and readiness for Management and Occupancy Reviews (MOR) and NSPIRE inspections. DC rent setting, annual increases, and notices are governed by the Rental Housing Act and the Rental Accommodations Division. There is no tax credit program at the properties. Compliance is an ongoing part of daily operations. The Assistant Property Manager acts for the Property Manager in her absence, including signing leases, approving routine expenditures within authority, and serving as the site escalation point. The position also coordinates with maintenance to keep work orders flowing and units ready, and supports resident retention and community events.

Requirements

Five or more years of multifamily property management or leasing experience, including prior Assistant Property Manager experience or equivalent at an affordable property.
Demonstrated experience at a conventional market-rate community, ideally one with 200 units or more, where leasing velocity and renewal performance drive results.
Hands-on collections and delinquency experience, including resident outreach, payment arrangements, and preparing matters for legal filing.
Working knowledge of DC landlord and tenant requirements, DC rental licensing, Fair Housing, Section 504, and ADA, or the ability to learn them quickly.
Experience leading or coaching leasing and front-line staff, and comfort maintaining quality and service standards with the team.
Proficiency with property management software.
Comfort with Excel, Word, and Outlook.
Strong organizational skills and ability to manage a renewal calendar, delinquency list, and turn schedule simultaneously.
High school diploma or GED.
Valid driver’s license and reliable transportation.

Nice To Haves

Yardi Voyager experience.
Bilingual in English and Spanish.
National Apartment Leasing Professional (NALP) or Certified Apartment Manager (CAM) certification.
Accredited Residential Manager (ARM) certification or progress toward Certified Property Manager (CPM).

Responsibilities

Partner with the Property Manager on daily operations of the 156-unit community, including office coverage and scheduling.
Help lead and develop the on-site office team.
Monitor leasing activity in Yardi Voyager, including advertising sources, traffic, guest cards, applications, and conversion, and keep leasing reports accurate and current.
Review and approve applications against Horning tenant selection criteria, documenting and applying screening decisions consistently in accordance with Fair Housing requirements.
Prepare and execute leases, complete move-in files, and ensure new resident files are accurate and audit-ready.
Manage the lease renewal process end to end by maintaining the renewal calendar, preparing and delivering offers on schedule, and driving retention.
Manage rent collection and delinquency follow-up, including resident outreach, payment arrangements, ledger accuracy, and preparation of legal filings and DC landlord and tenant paperwork per Horning policy.
Manage notice-to-vacate, move-out, and turnover workflows, including move-out inspections and timely completion of move-out transmittals and disposition paperwork.
Partner with the Maintenance Supervisor to turn units quickly and reduce rent loss.
Coordinate daily with maintenance on work orders and unit readiness, and confirm completed work meets standards before units are released for move-in.
Maintain compliance with DC rental licensing, housing code and fire inspections, DC landlord and tenant law, Fair Housing, Section 504, and ADA requirements, and drive findings to closure.
Respond to escalated resident concerns promptly and professionally, follow issues through to confirmed resolution, and support resident retention and community events.
Provide day-to-day direction, on-the-job training, and coaching to the Leasing Manager, Leasing Consultant, and Resident Services Coordinator in partnership with the Property Manager.
Act for the Property Manager in her absence, including signing leases, approving routine expenditures within authority, and serving as the site escalation point.
Prepare reports for property and regional leadership, process invoices, and manage marketing and office supply purchasing within budget.