Assistant Property Manager

ZRS • Naples, FL

8d

About The Position

The Assistant Property Manager supports the Property Manager in operating the community, motivating and encouraging Leasing Consultants, using ongoing market information, and preparing for advancement to Property Manager. The role reports directly to the Property Manager and covers rent collection and revenue posting, resident account billing, leasing and application review, lease compliance, reporting, budget-related tasks, resident service, and occupancy and renewal goals. The position may require working one weekend a month, as well as evenings, weekends, and holidays as needed.

Requirements

• Valid driver's license.
• High school diploma.
• Excellent computer, verbal, mathematical, and reasoning skills.
• Strong negotiating and sales abilities.
• Strong leadership, interpersonal, and organizational skills.
• Effective time management and attention to detail.
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
• Knowledge of the Internet, email, and social media as they relate to community marketing.
• Knowledge of property management software, such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
• Knowledge of business practices and principles.
• Ability to manage multiple projects and tasks.
• Ability to cope with stress in a composed manner.
• Ability to respect and maintain confidentiality.
• Ability to work independently and collaboratively in a team environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

• One or more years of experience in property management or real estate.
• Post-secondary education in business or property management.

Responsibilities

• Motivate and encourage Leasing Consultants in leasing tasks.
• Compile, understand, and use market information on an ongoing basis.
• Collect rent promptly and ensure revenue data is correctly posted in the accounting system.
• File evictions when applicable and stay informed about local laws and policies.
• Issue lease violations when necessary and work with the Property Manager to uphold community guidelines.
• Review and approve applications when necessary, ensuring income documentation and applications meet community qualification guidelines.
• Audit move-ins to confirm required payments have been made and leasing documents executed and uploaded.
• Ensure residents' current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Learn the property budget and coding; help prepare and upload bills and submit them for approval.
• Resolve resident situations before they are escalated to the Property Manager.
• Assist with leasing and conduct tours when necessary.
• Handle escalated service requests and work with the property team to meet customer service standards.
• Work with the Property Manager to meet budgeted occupancy and leasing goals.
• Help the Property Manager host resident functions and maximize resident renewals.

Benefits

• Competitive pay.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Housing discounts.
• Vacation.
• Paid holidays.
• 401(k) plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED