Assistant Property Manager

Brookfield Properties•Boynton Beach, FL

25d•Onsite

About The Position

The Assistant Property Manager assists the Property Manager with general property administration and daily operations of an apartment community. The role is cross-trained on Property Manager functions and acts in that capacity when the Property Manager is absent. It helps maintain the property’s physical assets and performance to support the highest possible net operating income, while monitoring regulatory compliance and adherence to company policies and procedures. The Assistant Property Manager supports the effective use of on-site property-management software, including training new and existing associates. The role helps manage property operations in accordance with loss-prevention and corporate policies, responds to emergencies, and may assist with purchase orders, vendor invoices, and payment inquiries. It also maintains working knowledge of maintenance programs, prepares and follows up on resident service requests, and ensures residents are informed about delays and completed work. The position performs leasing and lease-renewal functions in accordance with corporate and Fair Housing policies. Duties include meeting prospective residents, assessing their needs and eligibility, showing apartments and amenities, quoting rental rates and promotions, following up with prospects, and collecting application, deposit, and rental funds. The role conducts move-in and move-out inspections, assesses damage charges, checks units for market readiness, and may perform interim inspections. It also collects and verifies rent, addresses payment discrepancies and delinquencies, deposits rent checks, and initiates eviction procedures as necessary.

Requirements

High School Diploma or GED.
1–2 years of experience in leasing, bookkeeping, or operations.
Knowledge of Fair Housing laws, property management, and Microsoft Office.
A valid driver’s license may be required depending on the needs of the property.

Nice To Haves

Associate degree in Property Management or Accounting/Bookkeeping.
Knowledge of affordable housing programs.
Yardi experience.
Customer service skills.
Ability to follow through.
Personal accountability.

Responsibilities

Assist the Property Manager with general administration and daily operations of the apartment community.
Perform Property Manager functions in the manager’s absence.
Help maintain the property’s physical assets and financial performance.
Monitor regulatory compliance and compliance with company policies and procedures.
Support the timely input and effective use of on-site property-management software, including training associates.
Help operate the property consistently with loss-prevention and corporate policies, including during understaffed periods.
Respond to emergencies and contact appropriate agencies or Regional Managers as necessary.
May prepare purchase orders, code and process vendor invoices, send documentation to the Corporate Office, and follow up on vendor payment inquiries.
Maintain working knowledge of maintenance programs and help ensure efficient systems operation, preventive maintenance, housekeeping, and responses to resident requests.
Prepare and distribute service orders, follow up on maintenance requests, notify residents of delays, and ensure requests are completed.
Perform leasing and lease-renewal functions in accordance with corporate and Fair Housing policies.
Meet prospective residents, determine needs and eligibility, show vacant and model apartments and amenities, and quote established rental rates and promotions.
Follow up with prospective residents and pursue rental status.
Collect funds related to applications, security deposits, and rentals.
Conduct move-in and move-out inspections and determine applicable charges for damages.
Inspect apartments for market readiness and cleanliness and aesthetic standards; may conduct interim inspections.
Collect and verify rent, account for discrepancies, deposit rent checks, provide verification to the Corporate Office, and follow up on delinquent rent, initiating eviction procedures as necessary.