Assistant Property Manager

Highmark Residential, LLC • Austin, TX

5d

About The Position

The Assistant Property Manager performs community accounting functions and assists with administration, leasing, and personnel supervision at Park Place at Loyola. The role includes collecting and securing rental payments, maintaining accounting records, supporting leasing and resident retention, and helping coordinate service requests and community operations. The Assistant Property Manager may assume the Community Director’s duties as directed and perform other duties assigned by the Community Director.

Requirements

• High school diploma or equivalent.
• High-school-level mathematical skills to calculate prorations, bank deposits, and related figures.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, including Word and Excel, Outlook, and the internet.
• Leadership and team-building skills.
• Valid driver’s license.
• Must be available for overtime, weekend, holiday, and evening work.
• Must have reliable transportation and a means of communication for emergency contact.

Nice To Haves

• Apartment management experience.
• Strong proficiency in property management software, preferably Yardi.
• Tax Credit experience.

Responsibilities

• Collect and secure rental payments.
• Scan daily bank deposits and verify their accuracy.
• Assist the Community Director with daily rate approvals in Yieldstar.
• Enter daily activity transactions in Yardi and clear outstanding validations.
• Prepare accounting records and reports, including deposit accounting and monthly closeout.
• Verify move-out accuracy for integration with the rental collection company.
• Deliver late-rent letters and notices to vacate, and contact residents with unpaid or owed rent daily.
• Manage bad-debt collection until it is no longer applicable.
• Assist with evictions and follow local municipalities’ orderly and timely policies.
• Enter activity in Yardi for daily, weekly, and monthly checklists, including Skip Watch information when applicable.
• Assist the Community Director with Apartment Ratings responses and help the team achieve positive SatisFact scores.
• Assist with leasing duties, including showing apartments and preparing leases via e-signature when applicable.
• Maintain organized community office files.
• Maintain working knowledge of laws, rules, and regulations concerning apartment leasing and management, including Fair Housing, collections, evictions, towing, and pool enclosures.
• Prepare accurate and complete reports in a timely manner.
• Handle or assist with receiving, recording, preparing, and following up on work orders for residents’ service requests.
• Assist with vacant-apartment inspections and take appropriate action to prepare apartments for market-ready status.
• Promote resident retention by assisting with the renewal program.
• Periodically inspect common areas, including balconies and patios, and report observed maintenance problems.
• Assist with planning and preparing resident functions.
• Stay informed about and comply with policies and procedures in the operations manual.
• Comply with company safety policies and rules and use safety equipment as required.
• Assume Community Director duties as directed.
• Treat residents, prospective residents, and coworkers courteously and helpfully.
• Maintain reliable transportation to attend meetings and purchase or pick up supplies.
• Maintain a means of communication for contact at home and to respond in emergencies.
• Be available for overtime, weekend, holiday, and evening work.
• Be willing to work at other Highmark communities as needed.
• Perform other duties assigned by the Community Director.
• Travel and overnight stays may be required.

Benefits

• Continuous professional development and regular career progression sessions.
• Competitive market pay.
• Monthly bonus opportunities for all site associates.
• 30% associate rent discount.
• Medical, dental, and vision benefits beginning on the first day of the month following 30 days of full-time employment.
• Company-provided life insurance and short-term and long-term disability coverage.
• Flexible Spending accounts.
• 401(k) eligibility after 90 days, with a 4% Highmark match.
• Professional certification and tuition reimbursement.
• Vacation, sick, and personal time off available after 90 days.
• 10 paid holidays.
• Paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED