Assistant Property Manager

HRI Properties•Houma, LA

61d

About The Position

HRI Management, LLC (HRIM), the multifamily property management entity within HRI Properties, is seeking an Assistant Property Manager with apartment industry experience. The role supports efficient property operations, particularly accounting, unit and rent reporting, collections, leasing, resident services, positive resident relations, and resident retention. The Assistant Property Manager is responsible for property operations and acts as Property Manager in the Property Manager’s absence.

Requirements

2–5 years of apartment leasing and/or assistant property management experience in the related industry.
Basic computer proficiency, including experience with Microsoft Office Suite programs.
Ability to sit at a desk and work on a computer, stand, walk, conduct tours, and meet with tenants for prolonged periods.
Ability to lift, carry, position, or move up to 20 pounds at a time.
Manual dexterity with normal hand and finger movement and coordination.
Ability to walk for extended periods, including climbing flights of stairs in various weather conditions.

Nice To Haves

Knowledge of LIHTC, HOME, HUD, and Housing Agency requirements.

Responsibilities

Greet visitors, prospective renters, and residents; respond to telephone and walk-in inquiries and follow up promptly with prospects, applicants, and residents.
Tour and market apartments, demonstrate available units, encourage prospects to lease, and document prospect and applicant communications in Yardi, including waitlist updates for Housing Authority programs.
Ensure leasing presentations are professional, informative, and compliant with Fair Housing laws.
Inspect models, target units, available apartments, and touring routes; assist with market surveys and timely market survey reports.
Conduct outreach marketing and cold calling to local businesses, maintain outreach files, and keep websites and online advertising accurate and updated.
Obtain lease information and applications; conduct credit and reference checks; interview applicant households, gather documents and third-party verifications, prepare files, and submit complete files for management and Compliance review.
Complete housing voucher packets, obtain required internal review, coordinate Housing Agency inspections, and accurately enter information in Yardi, LHC’s portal, and HANO’s Elite system.
Generate renewal and recertification reports, monitor expirations, send notices at required intervals, and complete renewals and recertifications accurately and on time.
Inspect units 48 to 72 hours before move-in; coordinate with maintenance on work orders, keys, and fob activation.
Explain lease terms and documents, obtain resident signatures, inspect units with new residents, collect inventory forms, and file and scan lease documents correctly.
Assist with move-outs and respond to resident concerns regarding rent, service requests, and general inquiries; prepare service requests and follow up on completion.
Promote resident relations and retention, encourage renewals, and assist with newsletters, promotional materials, and community activities and events.
Monitor telephone and walk-in traffic in Yardi and enter daily activity in daily and vacancy reports.
Collect, record, and deposit rental payments, application fees, and security deposits; assist with payables, invoice coding and entry, and timely late notices.
Maintain legal records and files; assist with weekly and monthly reporting and preparation of legal action for evictions when necessary.
Assist with property walkthroughs and meet daily with the General or Regional Manager to review move-ins, application statuses, and make-ready progress.
Oversee property operations and act as Property Manager in their absence.
Carry out other assigned duties and responsibilities.