Assistant Property Manager

Digital Realty•Lewisville, TX

About The Position

The Assistant Property Manager supports the Property Manager in managing an assigned portfolio, with a particular focus on financial responsibilities. The role assists with operational and financial activities, including reporting, budgeting, accruals, re-forecasts, reconciliations, customer ticket requests, property inspections, vendor services, and coordination of tenant and special events. It works with Property Management, Technical Operations, and Asset Management teams to resolve issues and meet corporate objectives. The role is part of Digital Realty’s Operations team, which helps keep customer infrastructure running safely and securely. Digital Realty describes itself as a global provider of data center, colocation, and interconnection solutions, with more than 300 facilities in over 50 metros across more than 25 countries. The company describes its workplace as supportive and inclusive, with development opportunities and a focus on safety. It offers competitive compensation and benefits, though specific benefits are not listed in the posting.

Requirements

  • A minimum of three to five years of related experience in commercial property management and financial reporting.
  • Proven track record of providing superior customer service.
  • Strong understanding of financial terms and principles, with the ability to analyze financial statements.
  • Experience with financial reporting, accruals, and budgeting.
  • Proficient computer skills, including the MS Office Suite.
  • Familiarity and experience with Yardi or similar property management software.
  • Clear written and verbal communication skills, including the ability to create complex financial and business-related documents.
  • Experience working in a fast-paced, high-volume workplace.
  • Strong organizational, time-management, and detail-orientation skills.
  • Strong interpersonal skills.
  • Self-starter mentality and ability to work with minimal supervision.
  • Rudimentary knowledge or understanding of electrical and mechanical systems.

Nice To Haves

  • Bachelor’s degree in business, real estate, accounting, or finance; equivalent combination of education and experience is also accepted.
  • Strong property or construction accounting background.
  • Data center experience.

Responsibilities

  • Support the planning, budgeting, and control of operating and capital expenditures.
  • Assist with annual budgets, forecasts, monthly reports, variance reports, accruals, journal entries, and financial reporting.
  • Assist with accounts receivable and accounts payable, including rent collection, expense payments, common area maintenance estimates and true-ups, reconciliations, lease-term compliance, and related documentation.
  • Respond to customer requests and coordinate with Property Management and Technical Operations teams to resolve issues.
  • Oversee selection and performance of vendor services, prepare requests for proposal and service agreements, and monitor vendor performance against service level agreements.
  • Schedule and facilitate maintenance with vendors and customers.
  • Conduct regular property inspections and recommend ways to maintain and enhance the assigned portfolio.
  • Maintain a strong working relationship with the Asset Manager and Technical Operations team to help ensure corporate objectives are met.
  • Document and track vendor and customer certificates of insurance.
  • Maintain accurate and relevant vendor and customer information.
  • Establish and maintain effective working relationships with internal and external customers and vendors.
  • Manage the customer ticketing system.
  • Help organize tenant events and coordinate other special events as needed.

Benefits

  • The company states that it offers excellent benefits, without specifying individual benefits.
  • Development opportunities and a supportive, inclusive work environment are described.
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