Assistant Property Manager
About The Position
The Assistant Property Manager helps ensure the property runs efficiently, staff work together, and the property remains in good physical condition with stable fiscal operations. The role supports compliance with federal, state, and local regulations and delivery of excellent customer service to residents and prospects. The Assistant Property Manager reports to the Property Manager and manages the Service Manager, Leasing Consultant, Service Technician, and Porter. The role oversees community marketing and leasing, resident retention, fiscal operations, and general administration. Responsibilities include maintaining curb appeal, understanding local competition and pricing, overseeing leasing documentation, reviewing renewals and rent decisions, responding to maintenance requests, maintaining financial and payroll records, approving expenditures and invoices, supporting the annual budget, inspecting the property, preparing reports, hiring and training staff, and establishing schedules for maintenance and coverage.
Requirements
- At least 2 years of experience in the property management industry.
- A track record of success building, developing, and maintaining high-performing teams.
- Strong financial skills, including experience managing budgets and financial reports.
- Outstanding communication skills.
Nice To Haves
- Bachelor’s degree preferred.
- Proficiency with Microsoft Excel and Yardi is a plus.
Responsibilities
- Direct community marketing and ensure curb appeal.
- Understand local competition, set pricing accordingly, and market the community’s distinguishing features.
- Oversee the apartment leasing process and ensure all applicable forms are completed and signed.
- Countersign prospect leases promptly and verify that lease information is accurate.
- Review renewals and rent decisions.
- Ensure residents have a clean, safe, and well-maintained community.
- Work to resolve maintenance requests promptly, keep residents informed of progress, and notify them of unavoidable delays.
- Maintain records of community financial transactions.
- Approve expenditures and invoice payments.
- Supervise outside contractors working on the community.
- Maintain accurate payroll records and follow payroll policies and cutoff dates.
- Assist in preparing the annual budget and operate within the established budget.
- Continually inspect the property and improvements, record deficiencies, and take necessary action within budget allocations.
- Maintain courteous, ongoing communication with employees, residents, prospects, and vendors.
- Immediately report accidents and emergencies to corporate and prepare appropriate reports.
- Prepare management reports when required and on a timely basis.
- Hire and train staff for smooth portfolio operations.
- Supervise and train staff to ensure full compliance with fair housing regulations.
- Oversee staff to ensure timely, quality unit turns.
- Supervise and coach employees in accordance with company philosophy and applicable federal, state, and local guidelines.
- Follow company policies outlined in Cove’s handbook.
- Establish schedules and assign personnel for routine maintenance and coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
