Assistant Property Manager

Goldmark Property Management•Omaha, NE

18d•$20 - $24

About The Position

The Assistant Property Manager 2 at Maple Ridge extends the Property Management Leadership team and works closely with the Property Manager to oversee day-to-day operational and financial aspects of assigned multifamily residential properties. Responsibilities span resident relations, financial operations, and property management. The role assists in developing and executing marketing and sales operations programs to maximize occupancy, resident satisfaction, and retention. It also helps lead the property management team in providing residents with exceptional service and responsive support. The starting pay is $19.50 per hour, with the potential to earn up to an additional $4.65 per hour through commissions and incentives. Employees may also receive up to a 20% rent discount when living and working with Goldmark.

Requirements

High school diploma or GED.
Valid driver’s license, vehicle, and vehicle insurance that meet company requirements.
Customer service experience and a strong customer service mindset.
Strong sales skills and aptitude, with confidence and drive to close sales.
Familiarity with federal, state, and jurisdictional laws and regulations concerning multifamily housing, Fair Housing, and employee safety.
A four-year degree in business or a related subject, two to four years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

National Apartment Leasing Professional (NALP) certification or similar certification.
Four-year degree in business or a related subject preferred.
Prior experience in property management or a related industry is preferred, but not required.

Responsibilities

Use sales skills to lease apartments.
Advertise and market properties daily using social media and other marketing platforms.
Tour and present the property and available apartment homes to prospective residents, using product knowledge to close sales.
Build and maintain long-term resident relationships by responding to requests, questions, and concerns, and making referrals to the manager or maintenance team as appropriate.
Use customer management systems daily to build relationships with prospective and current residents and document communications.
Partner with the Property Manager to create and implement property marketing strategies that develop a pipeline of new residents, support Goldmark’s brand marketing strategy at the property level, and increase resident retention.
Maintain maximum property occupancy by achieving or exceeding relevant operational metrics.
Achieve net operating income (NOI) budget goals by identifying and recommending property enhancement opportunities.

Benefits

Up to a 20% rent discount for employees who live and work with Goldmark.
Paid Time Off that accrues throughout the year and increases with tenure.
Eight paid holidays each year.
Four paid YOU Days each year, with one paid day off per quarter to use as desired.
Paid volunteer opportunities.
On-Demand Pay for eligible hourly team members to access a portion of earned wages before payday.
Anniversary gift card and paid day off for milestone anniversaries.
Three medical plan options, including HSA options.
Dental coverage.
Vision coverage.
Company HSA contributions.
401(k) plan with up to a 5% company match and immediate vesting.
Income-replacement benefits for qualifying life events and voluntary benefit options.
Access to an Employee Assistance Program (EAP).
Leadership and development opportunities.